Business phone system for limited-service restaurants in Mississippi
2,498 limited-service restaurants operated in Mississippi in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 2,498CBP 2023
- Employees
- 56,846mid-March 2023
- Per 100k residents
- 84.9U.S. 79.4
- State rank
- 32nd of 51by count
The limited-service restaurant industry in Mississippi
County Business Patterns counts 2,498 establishments in Mississippi classified as Limited-Service Restaurants (NAICS 722513) for 2023. They employed 56,846 people in mid-March and reported $914.7 million in annual payroll. That is the 32nd highest count among the 51 states and DC with published figures. Limited-service restaurants make up 4.1% of the 60,465 business establishments in the state.
Per 100,000 residents (2024 estimate) Mississippi has 84.9 limited-service restaurants, 6.9% above the national rate of 79.4. The average establishment has 22.8 employees against 18.4 nationally. Payroll per employee is $16,091, 22.8% below the U.S. figure of $20,857.
| Measure | Mississippi | United States |
|---|---|---|
| Establishments | 2,498 | 270,088 |
| Mid-March employees | 56,846 | 4,965,080 |
| Annual payroll | $914,731,000 | $103,557,315,000 |
| Employees per establishment | 22.8 | 18.4 |
| Payroll per employee | $16,091 | $20,857 |
| Establishments per 100,000 residents | 84.9 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Mississippi's largest markets for limited-service restaurants
Census published limited-service restaurant counts for 21 metro or micropolitan areas that include part of Mississippi. The largest is Memphis, TN-MS-AR, with 1,100 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 75% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Memphis, TN-MS-AR | 1,100 | 24,008 | 82.1 |
| Jackson, MS | 615 | 13,212 | 101.5 |
| Gulfport, MS | 328 | 7,169 | 76.9 |
| Hattiesburg, MS | 157 | 3,701 | 100.3 |
| Tupelo, MS | 128 | 2,938 | 96.5 |
| Meridian, MS | 88 | 1,857 | 102.6 |
| Laurel, MS | 71 | 1,527 | 87.0 |
| Oxford, MS | 68 | 1,820 | 94.1 |
| Columbus, MS | 57 | 1,158 | 85.0 |
| Starkville, MS | 52 | 1,463 | 83.9 |
| McComb, MS | 50 | 1,208 | 94.7 |
| Vicksburg, MS | 46 | 944 | 109.3 |
| Picayune, MS | 37 | 776 | 62.7 |
| Natchez, MS-LA | 34 | 713 | 63.7 |
| Brookhaven, MS | 34 | 798 | 97.3 |
| Greenville, MS | 30 | 982 | 72.8 |
| Grenada, MS | 30 | 726 | 98.9 |
| Corinth, MS | 26 | 587 | 76.0 |
| Cleveland, MS | 23 | 533 | 81.0 |
| Greenwood, MS | 22 | 599 | 61.9 |
| Clarksdale, MS | 17 | 380 | 84.6 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at limited-service restaurants in Mississippi
16.7% of Mississippi's limited-service restaurants with employees had fewer than five people in March 2023, compared with 24.3% nationally. 31.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 417 | 16.7% | 24.3% |
| 5–9 employees | 376 | 15.1% | 16.2% |
| 10–19 employees | 603 | 24.1% | 24.6% |
| 20–49 employees | 844 | 33.8% | 28.4% |
| 50 or more employees | 257 | 10.3% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What limited-service restaurants in Mississippi use the phone for
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
Calls a limited-service restaurant in Mississippi might handle in a typical week include:
- A customer calls about an order mistake.
- The restaurant calls a customer about an order delay.
- A customer calls in a lunch order.
Business texting for limited-service restaurants
Restaurants text order-ready notices.
Texting from a local number in Mississippi requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a limited-service restaurant in Mississippi
Limited-service restaurants in Mississippi average 22.8 employees, so the comparison uses a 23-person team. Priced per seat, 23 users would run $690.00 a month on RingCentral RingEX Core and $573.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $459.00 a month for 23 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,772 less than RingCentral for a limited-service restaurant in Mississippi of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $459.00 | $5,508.00 |
| Quo (Starter) | $19.00 per user | $437.00 | $5,244.00 |
| Nextiva (Core) | $23.00 per user | $529.00 | $6,348.00 |
| Ooma (Office Pro) | $24.95 per user | $573.85 | $6,886.20 |
| Dialpad (Standard) | $27.00 per user | $621.00 | $7,452.00 |
| RingCentral (RingEX Core) | $30.00 per user | $690.00 | $8,280.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Mississippi
Mississippi has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a limited-service restaurant can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 601 | 783 | Central | 1947 | 769 |
| 662 | 756 | Central | 1999 | 471 |
| 228 | 274 | Central | 1997 | none |
| 769 | 254 | Central | 2005 | 601 |
| 471 | 0 | Central | 2026 | 662 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for limited-service restaurants in Mississippi
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Mississippi is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are in Mississippi?
2,498 in 2023, according to Census County Business Patterns. They employed 56,846 people in mid-March.
Which Mississippi metro area has the most limited-service restaurants?
Memphis, TN-MS-AR, with 1,100 establishments in 2023.
What does a phone system cost a 23-person limited-service restaurant?
$690.00 a month on RingCentral RingEX Core or $573.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $459.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Mississippi number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.