CallataGuidesBusiness phone system for limited-service restaurants in Jackson, MS
Limited-service restaurants in the Jackson, MS metro area: 615 establishments in 2023, the local area codes, and what phone service costs a 21-person team.
- Establishments
- 615CBP 2023
- Employees
- 13,212mid-March 2023
- Per 100k residents
- 101.5U.S. 79.4
- Rank
- 74th of 925areas by count
How many limited-service restaurants are in Jackson, MS?
There were 615 limited-service restaurants in the Jackson, MS metro area in 2023, according to Census County Business Patterns (NAICS 722513, Limited-Service Restaurants). Together they reported 13,212 mid-March employees and $221.9 million of payroll for the year. That ranks 74th of the 925 metro and micropolitan areas where Census published a count for this industry.
With 606,000 residents in the Census 2024 estimate, that is 101.5 limited-service restaurants per 100,000 people, 27.8% above the national rate of 79.4. Establishments average 21.5 employees, 16.9% above the U.S. average of 18.4. Payroll per employee comes to $16,797, 19.5% below the national $20,857.
| Measure | Jackson, MS | Mississippi | United States |
|---|---|---|---|
| Establishments | 615 | 2,498 | 270,088 |
| Mid-March employees | 13,212 | 56,846 | 4,965,080 |
| Annual payroll | $221,922,000 | $914,731,000 | $103,557,315,000 |
| Employees per establishment | 21.5 | 22.8 | 18.4 |
| Payroll per employee | $16,797 | $16,091 | $20,857 |
| Establishments per 100,000 residents | 101.5 | 84.9 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at limited-service restaurants in Jackson, MS
Of the limited-service restaurants in Jackson, MS that had employees in March 2023, 18.0% had fewer than five (the U.S. share is 24.3%). 33.5% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 111 | 18.0% | 24.3% |
| 5–9 employees | 95 | 15.4% | 16.2% |
| 10–19 employees | 165 | 26.8% | 24.6% |
| 20–49 employees | 181 | 29.4% | 28.4% |
| 50 or more employees | 63 | 10.2% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What limited-service restaurants in Jackson, MS use the phone for
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
Typical inbound and outbound calls for limited-service restaurants in Jackson, MS:
- The restaurant calls a customer about an order delay.
- An office calls about catering for a meeting.
- A customer calls in a lunch order.
When nobody can pick up
After-hours callers usually want hours or catering information.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for limited-service restaurants in Jackson, MS
The average limited-service restaurant in Jackson, MS has 21.5 employees, so a 21-person team is a reasonable benchmark. Priced per seat, 21 users would run $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 21 people cost $419.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,532. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $419.00 | $5,028.00 |
| Quo (Starter) | $19.00 per user | $399.00 | $4,788.00 |
| Nextiva (Core) | $23.00 per user | $483.00 | $5,796.00 |
| Ooma (Office Pro) | $24.95 per user | $523.95 | $6,287.40 |
| Dialpad (Standard) | $27.00 per user | $567.00 | $6,804.00 |
| RingCentral (RingEX Core) | $30.00 per user | $630.00 | $7,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Jackson, MS
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 601 has the most, with 247 of 378 exchanges (65%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 601 | 247 | Central | 1947 | 769 |
| 769 | 103 | Central | 2005 | 601 |
| 662 | 28 | Central | 1999 | 471 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What limited-service restaurants in Jackson, MS get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Jackson, MS, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many limited-service restaurants are there in Jackson, MS?
Census County Business Patterns counted 615 limited-service restaurants in the Jackson, MS metro area in 2023. They employed 13,212 people in mid-March.
What does a business phone system cost for a 21-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 21 users cost $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $419.00.
What area code should a limited-service restaurant in Jackson, MS use?
Area code 601 has the most assigned exchanges among the area's named places, followed by 769 and 662. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.