CallataGuidesBusiness phone system for limited-service restaurants in Brookhaven, MS
Limited-service restaurants in the Brookhaven, MS micropolitan area: 34 establishments in 2023, the local area codes, and what phone service costs a 23-person team.
- Establishments
- 34CBP 2023
- Employees
- 798mid-March 2023
- Per 100k residents
- 97.3U.S. 79.4
- Rank
- 620th of 925areas by count
The limited-service restaurant market in Brookhaven, MS
The Census Bureau's 2023 County Business Patterns lists 34 establishments classified as Limited-Service Restaurants (NAICS 722513) in the Brookhaven, MS micropolitan area. Together they reported 798 mid-March employees and $11.7 million of payroll for the year. That ranks 620th of the 925 metro and micropolitan areas where Census published a count for this industry.
With 34,956 residents in the Census 2024 estimate, that is 97.3 limited-service restaurants per 100,000 people, 22.5% above the national rate of 79.4. Establishments average 23.5 employees, 27.7% above the U.S. average of 18.4. Payroll per employee comes to $14,714, 29.5% below the national $20,857.
| Measure | Brookhaven, MS | Mississippi | United States |
|---|---|---|---|
| Establishments | 34 | 2,498 | 270,088 |
| Mid-March employees | 798 | 56,846 | 4,965,080 |
| Annual payroll | $11,742,000 | $914,731,000 | $103,557,315,000 |
| Employees per establishment | 23.5 | 22.8 | 18.4 |
| Payroll per employee | $14,714 | $16,091 | $20,857 |
| Establishments per 100,000 residents | 97.3 | 84.9 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big limited-service restaurants in Brookhaven, MS are
Of the limited-service restaurants in Brookhaven, MS that had employees in March 2023, 27.3% had fewer than five (the U.S. share is 24.3%). 45.5% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 27.3% | 24.3% |
| 5–9 employees | 6 | 18.2% | 16.2% |
| 10–19 employees | 6 | 18.2% | 24.6% |
| 20–49 employees | 7 | 21.2% | 28.4% |
| 50 or more employees | 5 | 15.2% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for limited-service restaurants in Brookhaven, MS
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback. That holds for limited-service restaurants in Brookhaven, MS as much as anywhere.
A few of the calls that come in to limited-service restaurants in Brookhaven, MS:
- The restaurant calls a customer about an order delay.
- A delivery driver calls for directions.
- A customer calls in a lunch order.
When nobody can pick up
After-hours callers usually want hours or catering information.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for a 23-person limited-service restaurant
The average limited-service restaurant in Brookhaven, MS has 23.5 employees, so a 23-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 23 users on RingCentral RingEX Core cost $690.00 a month and 23 on Ooma Office Pro cost $573.85. On Callata the same 23 people cost $459.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,772. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $459.00 | $5,508.00 |
| Quo (Starter) | $19.00 per user | $437.00 | $5,244.00 |
| Nextiva (Core) | $23.00 per user | $529.00 | $6,348.00 |
| Ooma (Office Pro) | $24.95 per user | $573.85 | $6,886.20 |
| Dialpad (Standard) | $27.00 per user | $621.00 | $7,452.00 |
| RingCentral (RingEX Core) | $30.00 per user | $690.00 | $8,280.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Brookhaven, MS
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 601 has the most, with 20 of 23 exchanges (87%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 601 | 20 | Central | 1947 | 769 |
| 769 | 3 | Central | 2005 | 601 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What limited-service restaurants in Brookhaven, MS get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Brookhaven, MS, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many limited-service restaurants are there in Brookhaven, MS?
Census County Business Patterns counted 34 limited-service restaurants in the Brookhaven, MS micropolitan area in 2023. They employed 798 people in mid-March.
What does a business phone system cost for a 23-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 23 users cost $690.00 a month on RingCentral RingEX Core and $573.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $459.00.
What area code should a limited-service restaurant in Brookhaven, MS use?
Area code 601 has the most assigned exchanges among the area's named places, followed by 769. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.