Business phone system for assisted living facilities for the elderly in Montana

How many assisted living facilities for the elderly operate in Montana

The Census Bureau counted 106 assisted living facilities for the elderly in Montana in its 2023 County Business Patterns (NAICS 623312). They employed 2,225 people in mid-March and reported $69.6 million in annual payroll. That is the 38th highest count among the 51 states and DC with published figures. Assisted living facilities for the elderly make up 0.25% of the 42,566 business establishments in the state.

Per 100,000 residents (2024 estimate) Montana has 9.3 assisted living facilities for the elderly, 51.8% above the national rate of 6.1. The average establishment has 21.0 employees against 24.3 nationally. Payroll per employee is $31,295, 10.3% below the U.S. figure of $34,874.

Where assisted living facilities for the elderly in Montana are concentrated

Census published assisted living community counts for 7 metro or micropolitan areas that include part of Montana. The largest is Billings, MT, with 22 establishments. Single-state metro and micropolitan areas account for 64% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at assisted living facilities for the elderly in Montana

11.5% of Montana's assisted living facilities for the elderly with employees had fewer than five people in March 2023, compared with 33.3% nationally. 36.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What assisted living facilities for the elderly in Montana use the phone for

Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.

Calls an assisted living community in Montana might handle in a typical week include:

• A family member calls to schedule a tour.
• An adult child calls to ask about availability and pricing for a parent.
• A vendor calls to confirm a delivery.

What assisted living facilities for the elderly text about

Communities text tour confirmations and event reminders to families.

Texting from a local number in Montana requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs an assisted living community in Montana

Assisted living facilities for the elderly in Montana average 21.0 employees, so the comparison uses a 21-person team. On a per-user plan that headcount sets the bill: $523.95 a month on Ooma Office Pro or $630.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $419.00 a month for 21 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,532 less than RingCentral for an assisted living community in Montana of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Montana

Montana has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an assisted living community can hold a number in more than one of them.

How Callata works for assisted living facilities for the elderly in Montana

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Montana is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.