Business phone system for assisted living facilities for the elderly in Georgia

The assisted living community industry in Georgia

County Business Patterns counts 538 establishments in Georgia classified as Assisted Living Facilities for the Elderly (NAICS 623312) for 2023. They employed 14,688 people in mid-March and reported $468.2 million in annual payroll. That is the 13th highest count among the 51 states and DC with published figures. Assisted living facilities for the elderly make up 0.21% of the 261,320 business establishments in the state.

Per 100,000 residents (2024 estimate) Georgia has 4.8 assisted living facilities for the elderly, 21.6% below the national rate of 6.1. The average establishment has 27.3 employees against 24.3 nationally. Payroll per employee is $31,877, 8.6% below the U.S. figure of $34,874.

Assisted living facilities for the elderly by metro area in Georgia

Census published assisted living community counts for 25 metro or micropolitan areas that include part of Georgia. The largest is Atlanta, GA, with 282 establishments. Single-state metro and micropolitan areas account for 79% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at assisted living facilities for the elderly in Georgia

25.1% of Georgia's assisted living facilities for the elderly with employees had fewer than five people in March 2023, compared with 33.3% nationally. 35.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What assisted living facilities for the elderly in Georgia use the phone for

Families researching assisted living usually start with a phone call, and those calls come at all hours from adult children juggling work. Existing residents' families also call regularly for updates.

Calls an assisted living community in Georgia might handle in a typical week include:

• A family member calls to schedule a tour.
• An adult child calls to ask about availability and pricing for a parent.
• A vendor calls to confirm a delivery.

What assisted living facilities for the elderly text about

Communities text tour confirmations and event reminders to families.

Texting from a local number in Georgia requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 27-person assisted living community

Assisted living facilities for the elderly in Georgia average 27.3 employees, so the comparison uses a 27-person team. Priced per seat, 27 users would run $810.00 a month on RingCentral RingEX Core and $673.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $539.00 a month for 27 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $3,252 less than RingCentral for an assisted living community in Georgia of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Georgia

Georgia has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so an assisted living community can hold a number in more than one of them.

How Callata works for assisted living facilities for the elderly in Georgia

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Georgia is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.