Business phone system for appliance repair and maintenance services in New Jersey

How many appliance repair and maintenance services operate in New Jersey

New Jersey had 141 appliance repair and maintenance services in 2023, according to Census County Business Patterns (NAICS 811412, Appliance Repair and Maintenance). They employed 839 people in mid-March and reported $46.8 million in annual payroll. That is the 11th highest count among the 50 states and DC with published figures. Appliance repair and maintenance services make up 0.06% of the 237,968 business establishments in the state.

Per 100,000 residents (2024 estimate) New Jersey has 1.5 appliance repair and maintenance services, 9.8% below the national rate of 1.6. The average establishment has 6.0 employees against 4.4 nationally. Payroll per employee is $55,806, 18.7% above the U.S. figure of $47,027.

Appliance repair and maintenance services by metro area in New Jersey

Census published appliance repair company counts for 5 metro or micropolitan areas that include part of New Jersey. The largest is New York, NY-NJ, with 348 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 5.7% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at appliance repair and maintenance services in New Jersey

77.7% of New Jersey's appliance repair and maintenance services with employees had fewer than five people in March 2023, compared with 79.5% nationally. 92.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What appliance repair and maintenance services in New Jersey use the phone for

A broken refrigerator or washer is urgent for a household, and people call around until someone can come out. Scheduling, parts and follow-up visits generate many calls.

Calls an appliance repair company in New Jersey might handle in a typical week include:

• A property manager calls about a unit's dishwasher.
• The company calls customers with an arrival window.
• A warranty company calls about a claim.

Texting customers

Repair companies text arrival windows and parts updates.

Texting from a local number in New Jersey requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 6-person appliance repair company

Appliance repair and maintenance services in New Jersey average 6.0 employees, so the comparison uses a 6-person team. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for an appliance repair company in New Jersey of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in New Jersey

New Jersey has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so an appliance repair company can hold a number in more than one of them.

How Callata works for appliance repair and maintenance services in New Jersey

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in New Jersey is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.