CallataGuidesBusiness phone system for appliance repair and maintenance services in Kansas
43 appliance repair and maintenance services operated in Kansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 43CBP 2023
- Employees
- 136mid-March 2023
- Per 100k residents
- 1.4U.S. 1.6
- State rank
- 33rd of 50by count
The appliance repair company industry in Kansas
The Census Bureau counted 43 appliance repair and maintenance services in Kansas in its 2023 County Business Patterns (NAICS 811412). They employed 136 people in mid-March and reported $5,991,000 in annual payroll. That is the 33rd highest count among the 50 states and DC with published figures. Appliance repair and maintenance services make up 0.06% of the 76,139 business establishments in the state.
Per 100,000 residents (2024 estimate) Kansas has 1.4 appliance repair and maintenance services, 12.0% below the national rate of 1.6. The average establishment has 3.2 employees against 4.4 nationally. Payroll per employee is $44,051, 6.3% below the U.S. figure of $47,027.
| Measure | Kansas | United States |
|---|---|---|
| Establishments | 43 | 5,595 |
| Mid-March employees | 136 (moderate noise) | 24,621 |
| Annual payroll | $5,991,000 (moderate noise) | $1,157,842,000 |
| Employees per establishment | 3.2 | 4.4 |
| Payroll per employee | $44,051 | $47,027 |
| Establishments per 100,000 residents | 1.4 | 1.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Appliance repair and maintenance services by metro area in Kansas
Census published appliance repair company counts for 5 metro or micropolitan areas that include part of Kansas. The largest is Kansas City, MO-KS, with 28 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 40% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Kansas City, MO-KS | 28 | 87 | 1.2 |
| Wichita, KS | 8 | 38 | 1.2 |
| Topeka, KS | 6 | — | 2.6 |
| Joplin, MO-KS | 6 | 36 | 2.9 |
| Lawrence, KS | 3 | 3 | 2.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at appliance repair and maintenance services in Kansas
83.3% of Kansas's appliance repair and maintenance services with employees had fewer than five people in March 2023, compared with 79.5% nationally. 92.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 35 | 83.3% | 79.5% |
| 5–9 employees | 4 | 9.5% | 12.1% |
| 10–19 employees | 3 | 7.1% | 5.4% |
| 20–49 employees | not published | — | 2.3% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an appliance repair company in Kansas has to catch
A broken refrigerator or washer is urgent for a household, and people call around until someone can come out. Scheduling, parts and follow-up visits generate many calls.
A few of the calls that come in to appliance repair and maintenance services in Kansas:
- A homeowner calls about a refrigerator that stopped cooling.
- A customer calls to check on a part.
- The company calls customers with an arrival window.
Business texting for appliance repair and maintenance services
Repair companies text arrival windows and parts updates.
Texting from a local number in Kansas requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 3-person appliance repair company
Appliance repair and maintenance services in Kansas average 3.2 employees, so the comparison uses a 3-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Kansas
Kansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so an appliance repair company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 785 | 727 | Central and Mountain | 1997 | none |
| 620 | 705 | Central and Mountain | 2001 | none |
| 913 | 533 | Central | 1947 | none |
| 316 | 340 | Central | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for appliance repair and maintenance services in Kansas
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Kansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many appliance repair and maintenance services are in Kansas?
43 in 2023, according to Census County Business Patterns. They employed 136 people in mid-March.
Which Kansas metro area has the most appliance repair and maintenance services?
Kansas City, MO-KS, with 28 establishments in 2023.
What does a phone system cost a 3-person appliance repair company?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Kansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.