Aircall Pricing Explained (2026)

Short answer: Aircall costs from $30 per license per month on its Essentials plan and $50 on Professional, both billed annually, with a minimum of three licenses. That makes the smallest possible Aircall account $90 per month on Essentials. Monthly billing costs more, since Aircall says annual plans include a 25% discount. Enterprise is quoted and requires 25 users.

All figures are from aircall.io/pricing as checked on October 1, 2026. Prices exclude taxes and fees.

Core plans

	Essentials	Professional	Enterprise
Price (annual billing)	From $30/license/mo	From $50/license/mo	Quote
Minimum users	3	3	25
Max teams	3	Unlimited	Unlimited
Numbers included	1 local or toll-free	1 local or toll-free	1 local or toll-free
Extra numbers	$6/mo each	$6/mo each	$6/mo each
Inbound and internal calls	Unlimited (toll-free excluded)	Unlimited	Unlimited
Outbound domestic calls	Unlimited US and Canada	Unlimited US and Canada	Unlimited US and Canada
SMS	Unlimited inbound, 4,000 outbound per user/mo	Same	Same
Call recording and transcription	Included	Included	Included
AI Voice Agent minutes	50/mo	50/mo	Included
Call summary, sentiment, key topics	No	Included	Included
Integrations	250+ and API	250+ and API	250+ and API

Professional adds smart call routing and queue callback, power dialer, outbound call campaigns, call whispering and barge, user-level analytics and live monitoring. Enterprise adds custom onboarding, prioritized support, enterprise SLA and compliance (HIPAA, GDPR, SOC 2), and SSO and SCIM.

Add-ons

Add-on	Price
AI Assist Pro (real-time coaching)	$49 per seat/mo
Analytics+	$15 per seat/mo
WhatsApp in Aircall	$10 per seat/mo
Aircall for Salesforce Voice	$30 per seat/mo
AI Messaging Agents	$0.15 to $0.35 per conversation
Branded caller ID	$0.08 per call
Spam management	$0.03 per check

AI Voice Agents pricing

Aircall's AI Voice Agents answer and resolve calls and can be used with or without Aircall's phone system.

• Included: 50 minutes per month on Essentials and Professional, plus 100 bonus minutes for new accounts at sign-up.
• Standalone: from $100 per month.
• Volume bundles: from $0.19 per minute, with examples of 500 minutes for $175 and 2,500 minutes for $725.

Aircall's cost calculator on the pricing page showed 2,500 minutes per month at $1,225 pay-as-you-go versus $725 on a monthly subscription. The more minutes you commit to, the lower the per-minute rate.

What different teams pay

Team	Essentials (annual)	Professional (annual)	With AI Assist Pro on Professional
3 users (minimum)	$90	$150	$297
5 users	$150	$250	$495
10 users	$300	$500	$990
25 users	$750	$1,250	$2,475

Add $6 per month for every number beyond the one included, plus any add-ons. A 10-person support team on Professional with Analytics+ and three extra numbers would pay $500 + $150 + $18 = $668 per month on annual billing.

How to read Aircall's pricing

The three-license minimum

Even a two-person team pays for three licenses. For very small businesses, that sets a floor of $90 per month on Essentials.

Annual vs monthly

Aircall's FAQ says annual plans include a 25% discount compared with monthly pricing, and that the three-license minimum applies to both. The prices on the pricing page are annual. Ask for the monthly figure if you prefer not to commit.

SMS limits

The 4,000 outbound messages per user per month is generous for conversational texting. MMS is available only for US and Canadian numbers.

Where AI is included

Call recording, call transcription and 50 AI Voice Agent minutes are in both core plans. Conversation intelligence (call summary, sentiment and key topics) is on Professional. Real-time coaching during calls is a separate $49 add-on.

Ways to keep an Aircall bill under control

• Match plans to roles. If only your sales reps need the power dialer and live monitoring, ask whether support or admin staff can sit on Essentials.
• Audit numbers. At $6 each, a number for every campaign or region adds up; retire numbers that no longer receive calls.
• Size AI Voice Agent bundles to real usage. Start with the included 50 minutes and the sign-up bonus, measure a month of traffic, then buy the bundle that fits.
• Treat per-seat add-ons carefully. AI Assist Pro at $49 per seat nearly doubles a Professional license; give it to the reps who will use live coaching, not everyone.
• Negotiate at renewal. Annual commitments and larger seat counts are your leverage for discounts on licenses and add-ons.

When Aircall's price is justified

Aircall makes the most sense when the phone is the main tool of a team whose work is measured in calls: inbound support teams with queue targets, outbound sales teams with daily dial goals, or e-commerce brands handling order questions from Shopify and Zendesk. In those settings, automatic CRM logging, call routing by skill, whisper coaching and per-agent analytics save managers hours each week, and the per-seat price is easy to justify. A firm that takes a dozen calls a day across a small office will rarely use those tools.

Is Aircall good value?

For sales and support teams that need integrations and call-center tooling, Aircall's pricing is in line with what that capability costs. Its 250+ integrations, including Salesforce, HubSpot, Zendesk and Shopify, and API access on every plan are the main reasons teams choose it.

For a small office that mainly answers a main line, texts customers and wants a summary of important calls, Aircall's per-seat price and three-license minimum add cost without adding much they will use.

A small-office comparison

Callata costs $99 per month for up to five users, plus $20 per month for each additional user, with no minimum. It includes up to three local numbers, unlimited inbound calling, a pooled 1,500 outbound US and Canada minutes per user per month (then $0.01 per minute), call recording with AI summaries (sentiment and action items), voicemail transcription with urgency triage, ring groups, extensions and business-hours routing, a shared texting inbox after a one-time $49 registration, and E911. AI agents use prepaid minutes at $0.25 per minute.

Callata's $99 is slightly more than Aircall's smallest possible account ($90 on annual Essentials), but it covers five users; from four users up, Callata costs less than Aircall Essentials (for example $99 versus $150 at five users and $199 versus $300 at ten). Aircall offers far more for call-center and CRM-driven teams, plus native apps, toll-free numbers and international options that Callata does not.

Aircall pricing checklist

• Count licenses, remembering the minimum of three.
• Decide whether you need Professional's summaries, routing and dialer.
• Count extra numbers at $6 each.
• Estimate AI Voice Agent minutes beyond the included 50.
• Price add-ons like AI Assist Pro and Analytics+ per seat.
• Ask for monthly pricing if you will not commit annually.

For a head-to-head, read Callata vs Aircall. See Aircall alternatives for other options.

Try Callata

If you want summaries of recorded calls and an AI receptionist without a license minimum, Callata covers up to five users for $99 per month, plus $20 per additional user. Get started with Callata.