CallataGuidesAmherst Town, MA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Amherst Town-Northampton, MA metro area.
- Population
- 165,0002024 est.
- Establishments
- 3,491CBP 2023
- Counties
- 1
- Area codes
- 1
The Amherst Town, MA area
The Amherst Town-Northampton, MA metro area covers 1 county in Massachusetts and had 165,000 residents in July 2024, up 1.9% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 270th of the 925 metro and micropolitan areas and 286th by business establishments.
| County | Population (2024) |
|---|---|
| Hampshire County, MA | 165,399 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Amherst Town, MA's business base
County Business Patterns counted 3,491 establishments in the area in 2023, employing 49,009 people in mid-March with $2.5 billion in annual payroll. That is an average of 14.0 employees per establishment. 52.3% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (504), health care and social assistance (459), and construction (395).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 504 | 7,769 | $278,789,000 |
| Health Care and Social Assistance (62) | 459 | 9,879 | $631,674,000 |
| Construction (23) | 395 | 2,154 | $171,080,000 |
| Accommodation and Food Services (72) | 382 | 5,625 | $144,782,000 |
| Other Services (except Public Administration) (81) | 372 | 2,213 | $110,812,000 |
| Professional, Scientific, and Technical Services (54) | 345 | 1,749 | $125,898,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 185 | 1,119 | $50,716,000 |
| Finance and Insurance (52) | 144 | 1,334 | $111,898,000 |
| Manufacturing (31) | 130 | 3,006 | $199,699,000 |
| Educational Services (61) | 111 | 9,618 | $420,322,000 |
| Real Estate and Rental and Leasing (53) | 110 | 455 | $22,895,000 |
| Arts, Entertainment, and Recreation (71) | 102 | 781 | $26,119,000 |
| Wholesale Trade (42) | 82 | 1,430 | $108,288,000 |
| Information (51) | 68 | 652 | $42,521,000 |
| Transportation and Warehousing (48) | 58 | 715 | $32,430,000 |
| Management of Companies and Enterprises (55) | 15 | 235 | $18,793,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 12 | 36 | $1,763,000 |
| Utilities (22) | 9 | 217 (high noise) | $24,152,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 6 | 22 (high noise) | $2,267,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Amherst Town, MA's businesses compare
Amherst Town, MA has 21.1 business establishments per 1,000 residents, 14.1% below the U.S. figure of 24.6. Establishments average 14.0 employees against 16.7 nationally, and payroll per employee is $51,520 (24.6% below the U.S. $68,342). 52.3% of establishments with employees have fewer than five people (U.S.: 55.5%), while 3.9% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,826 | 52.3% | 55.5% |
| 5–9 employees | 686 | 19.7% | 17.5% |
| 10–19 employees | 526 | 15.1% | 12.5% |
| 20–49 employees | 316 | 9.1% | 9.1% |
| 50 or more employees | 135 | 3.9% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Amherst Town, MA
Of the 141 industries these guides cover, 110 have a published Census count in Amherst Town, MA. The largest are full-service restaurants (137), limited-service restaurants (106), and landscaping services (101). Relative to population, fine arts schools are the most over-represented: 17.5 per 100,000 residents against 4.8 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Amherst Town, MA area
The area's named cities and towns have 72 NANPA-assigned exchanges across 1 area code; 413 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 413 | 72 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 10 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Northampton, MA | 31,315 | 413 | 19 |
| Easthampton, MA | 16,020 | 413 | 8 |
| Belchertown, MA | 15,372 | 413 | 6 |
| Ware, MA | 10,142 | 413 | 8 |
| Granby, MA | 6,064 | 413 | 2 |
| Hatfield, MA | 3,321 | 413 | 6 |
| Williamsburg, MA | 2,475 | 413 | 4 |
| Huntington, MA | 2,071 | 413 | 6 |
| Worthington, MA | 1,181 | 413 | 5 |
| Chesterfield, MA | 1,174 | 413 | 4 |
Phone costs for a typical Amherst Town, MA business
The comparison below uses 14 users, the rounded average establishment size in Amherst Town, MA. At list prices checked September 28, 2026, that is $349.30 a month on Ooma Office Pro and $420.00 on RingCentral RingEX Core. On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Amherst Town, MA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Amherst Town, MA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Amherst Town, MA?
413, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Amherst Town, MA area?
3,491 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Amherst Town, MA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 14-person team that is $279.00 a month. The same team on Ooma Office Pro lists at $349.30 a month (checked September 28, 2026).