Greenfield, MA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Greenfield, MA micropolitan area.
- Population
- 70,8712024 est.
- Establishments
- 1,549CBP 2023
- Counties
- 1
- Area codes
- 3
About the Greenfield, MA micropolitan area
The Greenfield, MA micropolitan area covers 1 county in Massachusetts and had 70,871 residents in July 2024, down 0.2% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 486th of the 925 metro and micropolitan areas and 512th by business establishments.
| County | Population (2024) |
|---|---|
| Franklin County, MA | 70,871 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Greenfield, MA
County Business Patterns counted 1,549 establishments in the area in 2023, employing 19,141 people in mid-March with $967.2 million in annual payroll. That is an average of 12.4 employees per establishment. 54.3% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (246), other services (except public administration) (182), and construction (173).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 246 | 3,161 | $119,100,000 |
| Other Services (except Public Administration) (81) | 182 | 640 | $23,725,000 |
| Construction (23) | 173 | 1,067 | $82,555,000 |
| Health Care and Social Assistance (62) | 171 | 3,138 | $153,256,000 |
| Accommodation and Food Services (72) | 160 | 1,616 | $40,081,000 |
| Professional, Scientific, and Technical Services (54) | 118 | 754 | $38,936,000 |
| Manufacturing (31) | 92 | 3,027 | $195,895,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 79 | 509 | $33,868,000 |
| Finance and Insurance (52) | 56 | 464 | $33,635,000 |
| Wholesale Trade (42) | 55 | 554 | $38,825,000 |
| Real Estate and Rental and Leasing (53) | 45 | 136 | $7,485,000 |
| Arts, Entertainment, and Recreation (71) | 45 | 784 | $18,188,000 |
| Educational Services (61) | 40 | 1,593 | $90,417,000 |
| Transportation and Warehousing (48) | 33 | 701 | $33,231,000 |
| Information (51) | 26 | 120 | $4,870,000 |
| Utilities (22) | 10 | 120 | $16,683,000 |
| Management of Companies and Enterprises (55) | 9 | 707 | $32,018,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 5 | 17 (high noise) | $1,074,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Greenfield, MA
Greenfield, MA has 21.9 business establishments per 1,000 residents, 11.1% below the U.S. figure of 24.6. Establishments average 12.4 employees against 16.7 nationally, and payroll per employee is $50,528 (26.1% below the U.S. $68,342). 54.3% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.8% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 840 | 54.3% | 55.5% |
| 5–9 employees | 318 | 20.5% | 17.5% |
| 10–19 employees | 208 | 13.4% | 12.5% |
| 20–49 employees | 108 | 7.0% | 9.1% |
| 50 or more employees | 74 | 4.8% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Greenfield, MA
Of the 141 industries these guides cover, 73 have a published Census count in Greenfield, MA. The largest are full-service restaurants (73), residential remodelers (51), and landscaping services (48). Relative to population, civic and social organizations are the most over-represented: 15.5 per 100,000 residents against 7.3 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 73 | 876 | 12.0 |
| Residential remodelers | 51 | 206 | 4.0 |
| Landscaping services | 48 | 234 | 4.9 |
| Limited-service restaurants | 34 | 345 | 10.1 |
| General automotive repair shops | 25 | 103 | 4.1 |
| Plumbing, heating and air-conditioning contractors | 24 | 105 | 4.4 |
| Electrical contractors | 22 | 128 | 5.8 |
| Dental offices | 20 | 144 | 7.2 |
| Supermarkets and grocery stores | 19 | 586 | 30.8 |
| Law offices | 17 | 26 | 1.5 |
| Site preparation contractors | 15 | 76 | 5.1 |
| Beer, wine and liquor stores | 15 | 80 | 5.3 |
| Child day care services | 15 | 82 | 5.5 |
| Veterinary clinics | 14 | 257 | 18.4 |
| Insurance agencies and brokerages | 14 | — | — |
| Beauty salons | 13 | — | — |
| Automotive parts and accessories stores | 12 | — | — |
| Civic and social organizations | 11 | 52 | 4.7 |
| Agencies providing services for the elderly and persons with disabilities | 10 | 363 | 36.3 |
| Offices of certified public accountants | 10 | — | — |
| Painting and wall covering contractors | 10 | — | — |
| All other specialty trade contractors | 10 | 28 | 2.8 |
| Management consulting firms | 9 | — | — |
| Custom computer programming services firms | 9 | — | — |
| Drinking places | 9 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Greenfield, MA area
The area's named cities and towns have 53 NANPA-assigned exchanges across 3 area codes; 413 has the most (87%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
Local numbers by city
Pages for 9 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Greenfield, MA | 17,633 | 413 | 19 |
| Montague, MA | 8,437 | 413 | 4 |
| Orange, MA | 7,583 | 351, 978 | 7 |
| Northfield, MA | 2,880 | 413 | 5 |
| Bernardston, MA | 2,109 | 413 | 3 |
| Conway, MA | 1,754 | 413 | 3 |
| Ashfield, MA | 1,685 | 413 | 4 |
| Colrain, MA | 1,643 | 413 | 4 |
| Charlemont, MA | 1,179 | 413 | 4 |
Phone costs for a typical Greenfield, MA business
The comparison below uses 12 users, the rounded average establishment size in Greenfield, MA. At list prices checked September 28, 2026, that is $299.40 a month on Ooma Office Pro and $360.00 on RingCentral RingEX Core. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Greenfield, MA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Greenfield, MA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Greenfield, MA?
413, 978, and 351, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Greenfield, MA area?
1,549 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Greenfield, MA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 12-person team that is $239.00 a month. The same team on Ooma Office Pro lists at $299.40 a month (checked September 28, 2026).