CallataGuides

Greenfield, MA business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Greenfield, MA micropolitan area.

Population
70,8712024 est.
Establishments
1,549CBP 2023
Counties
1
Area codes
3

About the Greenfield, MA micropolitan area

The Greenfield, MA micropolitan area covers 1 county in Massachusetts and had 70,871 residents in July 2024, down 0.2% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 486th of the 925 metro and micropolitan areas and 512th by business establishments.

Counties in the Greenfield, MA area
CountyPopulation (2024)
Franklin County, MA70,871

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Establishments and employment in Greenfield, MA

County Business Patterns counted 1,549 establishments in the area in 2023, employing 19,141 people in mid-March with $967.2 million in annual payroll. That is an average of 12.4 employees per establishment. 54.3% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (246), other services (except public administration) (182), and construction (173).

Greenfield, MA establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Retail Trade (44)2463,161$119,100,000
Other Services (except Public Administration) (81)182640$23,725,000
Construction (23)1731,067$82,555,000
Health Care and Social Assistance (62)1713,138$153,256,000
Accommodation and Food Services (72)1601,616$40,081,000
Professional, Scientific, and Technical Services (54)118754$38,936,000
Manufacturing (31)923,027$195,895,000
Administrative and Support and Waste Management and Remediation Services (56)79509$33,868,000
Finance and Insurance (52)56464$33,635,000
Wholesale Trade (42)55554$38,825,000
Real Estate and Rental and Leasing (53)45136$7,485,000
Arts, Entertainment, and Recreation (71)45784$18,188,000
Educational Services (61)401,593$90,417,000
Transportation and Warehousing (48)33701$33,231,000
Information (51)26120$4,870,000
Utilities (22)10120$16,683,000
Management of Companies and Enterprises (55)9707$32,018,000
Agriculture, Forestry, Fishing and Hunting (11)517 (high noise)$1,074,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

Business density and team size in Greenfield, MA

Greenfield, MA has 21.9 business establishments per 1,000 residents, 11.1% below the U.S. figure of 24.6. Establishments average 12.4 employees against 16.7 nationally, and payroll per employee is $50,528 (26.1% below the U.S. $68,342). 54.3% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.8% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Greenfield, MA: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees84054.3%55.5%
5–9 employees31820.5%17.5%
10–19 employees20813.4%12.5%
20–49 employees1087.0%9.1%
50 or more employees744.8%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Greenfield, MA

Of the 141 industries these guides cover, 73 have a published Census count in Greenfield, MA. The largest are full-service restaurants (73), residential remodelers (51), and landscaping services (48). Relative to population, civic and social organizations are the most over-represented: 15.5 per 100,000 residents against 7.3 nationally.

Largest covered industries in Greenfield, MA, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Full-service restaurants7387612.0
Residential remodelers512064.0
Landscaping services482344.9
Limited-service restaurants3434510.1
General automotive repair shops251034.1
Plumbing, heating and air-conditioning contractors241054.4
Electrical contractors221285.8
Dental offices201447.2
Supermarkets and grocery stores1958630.8
Law offices17261.5
Site preparation contractors15765.1
Beer, wine and liquor stores15805.3
Child day care services15825.5
Veterinary clinics1425718.4
Insurance agencies and brokerages14——
Beauty salons13——
Automotive parts and accessories stores12——
Civic and social organizations11524.7
Agencies providing services for the elderly and persons with disabilities1036336.3
Offices of certified public accountants10——
Painting and wall covering contractors10——
All other specialty trade contractors10282.8
Management consulting firms9——
Custom computer programming services firms9——
Drinking places9——

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Phone numbers in the Greenfield, MA area

The area's named cities and towns have 53 NANPA-assigned exchanges across 3 area codes; 413 has the most (87%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.

Area codes in the Greenfield, MA area
Area codeExchanges in named placesShareTime zone
4134687%Eastern
97859.4%Eastern
35123.8%Eastern

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 9 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Greenfield, MA area
PlacePopulation (2024)Area codesExchanges
Greenfield, MA17,63341319
Montague, MA8,4374134
Orange, MA7,583351, 9787
Northfield, MA2,8804135
Bernardston, MA2,1094133
Conway, MA1,7544133
Ashfield, MA1,6854134
Colrain, MA1,6434134
Charlemont, MA1,1794134

Phone costs for a typical Greenfield, MA business

The comparison below uses 12 users, the rounded average establishment size in Greenfield, MA. At list prices checked September 28, 2026, that is $299.40 a month on Ooma Office Pro and $360.00 on RingCentral RingEX Core. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.

Monthly list price for a 12-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Greenfield, MA

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Greenfield, MA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

What area codes serve Greenfield, MA?

413, 978, and 351, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Greenfield, MA area?

1,549 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Greenfield, MA?

Callata is $99 a month with 5 users included, then $20 per additional user; for a 12-person team that is $239.00 a month. The same team on Ooma Office Pro lists at $299.40 a month (checked September 28, 2026).