CallataGuidesBusiness phone system for fitness and recreational sports centers in Amherst Town, MA
Fitness and recreational sports centers in the Amherst Town-Northampton, MA metro area: 24 establishments in 2023, the local area codes, and what phone service costs a 16-person team.
- Establishments
- 24CBP 2023
- Employees
- 372mid-March 2023
- Per 100k residents
- 14.5U.S. 12.2
- Rank
- 226th of 764areas by count
Fitness and recreational sports centers in Amherst Town, MA by the numbers
The Census Bureau's 2023 County Business Patterns lists 24 establishments classified as Fitness and Recreational Sports Centers (NAICS 713940) in the Amherst Town-Northampton, MA metro area. They employed 372 people in mid-March and paid $6,802,000 in annual payroll. By establishment count the area is 226th out of 764 areas with published figures for fitness and recreational sports centers.
Measured against its 165,000 residents (2024 estimate), the area has 14.5 fitness and recreational sports centers per 100,000 people; the U.S. rate is 12.2, so Amherst Town, MA is 18.8% above the national figure. The average establishment here has 15.5 employees, compared with 17.0 nationally. Payroll per employee comes to $18,285, 4.1% below the national $19,070.
| Measure | Amherst Town, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 24 | 1,230 | 41,556 |
| Mid-March employees | 372 | 25,109 | 708,273 |
| Annual payroll | $6,802,000 | $531,946,000 | $13,506,603,000 |
| Employees per establishment | 15.5 | 20.4 | 17.0 |
| Payroll per employee | $18,285 | $21,185 | $19,070 |
| Establishments per 100,000 residents | 14.5 | 17.2 | 12.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big fitness and recreational sports centers in Amherst Town, MA are
Of the fitness and recreational sports centers in Amherst Town, MA that had employees in March 2023, 47.6% had fewer than five (the U.S. share is 40.9%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 10 | 47.6% | 40.9% |
| 5–9 employees | not published | — | 18.2% |
| 10–19 employees | 8 | 38.1% | 19.4% |
| 20–49 employees | 3 | 14.3% | 13.8% |
| 50 or more employees | 0 | 0.0% | 7.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for fitness and recreational sports centers in Amherst Town, MA
Gyms and studios take calls about memberships, classes and billing. Prospective members often call before visiting.
Typical inbound and outbound calls for fitness and recreational sports centers in Amherst Town, MA:
- A member calls about a billing question.
- The gym calls a member about a class change.
- A prospect calls about membership options.
Business texting for fitness and recreational sports centers
Gyms text class reminders and membership notices.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for fitness and recreational sports centers in Amherst Town, MA
The average fitness center in Amherst Town, MA has 15.5 employees, so a 16-person team is a reasonable benchmark. Priced per seat, 16 users would run $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,932 less than RingCentral for a fitness center in Amherst Town, MA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Amherst Town, MA
The exchanges in the area's named cities and towns are all in area code 413 (72 exchanges in NANPA's file). A local number lets members in Amherst Town, MA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 413 | 72 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for fitness and recreational sports centers
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Amherst Town, MA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many fitness and recreational sports centers are there in Amherst Town, MA?
Census County Business Patterns counted 24 fitness and recreational sports centers in the Amherst Town-Northampton, MA metro area in 2023. They employed 372 people in mid-March.
What does a business phone system cost for a 16-person fitness center?
At month-to-month list prices checked September 28, 2026, 16 users cost $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $319.00.
What area code should a fitness center in Amherst Town, MA use?
Area code 413 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a fitness center?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.