CallataGuidesGet a local business phone number in Akron, MI
Akron's area code, prefixes and carriers from NANPA records, and how to put a Akron number in front of your customers.
- Area code
- 989
- Exchanges
- 5NANPA-assigned
- Carriers
- 5
- Population
- 1,356Census 2024 est.
Akron area codes
With 1,356 residents in the Census 2024 estimate, Akron sits in Tuscola County, Michigan. All 5 exchanges NANPA lists for its rate center are in area code 989. Akron is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 989 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 989 | 5 | 100% | 2001 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Phone carriers in Akron
5 carriers hold the 5 exchanges assigned to Akron's rate center. Telnet Worldwide, INC. has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Telnet Worldwide, INC. | 1 | 20% |
| New Cingular Wireless PCS, LLC - Il | 1 | 20% |
| 123.net, LLC | 1 | 20% |
| AT&T Enterprises, LLC | 1 | 20% |
| Michigan Bell Tel CO | 1 | 20% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Akron
These are the central office codes NANPA records for Akron. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2002. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 989 | 485, 528, 530, 575, 691 |
Source: NANPA utilized central office code file.
How local numbers work in Akron
What a caller sees as "local" is the area code plus prefix. In Akron, those come from the AKRON rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 989 numbers available change over time; porting an existing number is free.
The local business market
Akron is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 229,564 business establishments in Michigan in 2023, employing 4,041,074 people. The largest sectors by establishment count are retail trade (32,868), health care and social assistance (28,979), and other services (except public administration) (23,311).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 7,923 | 143,754 | 18.1 |
| Full-service restaurants | 7,198 | 146,525 | 20.4 |
| Physician practices | 6,412 | 91,402 | 14.3 |
| Residential remodelers | 3,959 | 14,368 | 3.6 |
| Landscaping services | 3,797 | 20,967 | 5.5 |
| Dental offices | 3,795 | 33,989 | 9.0 |
| Law offices | 3,750 | 23,789 | 6.3 |
| Insurance agencies and brokerages | 3,680 | 26,370 | 7.2 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Akron business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Akron, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Michigan, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Akron, MI?
989. All exchanges NANPA lists for Akron are in 989.
How many phone companies have exchanges in Akron?
5, holding 5 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Akron business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Akron?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).