Get a local business phone number in Alpena, MI
Alpena's area code, prefixes and carriers from NANPA records, and how to put a Alpena number in front of your customers.
- Area code
- 989
- Exchanges
- 15NANPA-assigned
- Carriers
- 10
- Population
- 10,116Census 2024 est.
Alpena area codes
Alpena city is a Census place in Alpena County, Michigan, with an estimated 10,116 residents in 2024. All 15 exchanges NANPA lists for its rate center are in area code 989. Alpena is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 989 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 989 | 15 | 100% | 2001 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Phone carriers in Alpena
10 carriers hold the 15 exchanges assigned to Alpena's rate center. Cellco Partnership d/b/a Verizon Wireless - Mi has the most, with 3. 7 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Alpena can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Cellco Partnership d/b/a Verizon Wireless - Mi | 3 | 20% |
| Frontier North, INC. - Mi | 3 | 20% |
| New Cingular Wireless PCS, LLC - Il | 2 | 13% |
| 123.net, LLC | 1 | 6.7% |
| Charter Ip Enabled Services, LLC | 1 | 6.7% |
| Telnet Worldwide, INC. | 1 | 6.7% |
| Spok, INC. | 1 | 6.7% |
| American Messaging Services, LLC | 1 | 6.7% |
| Peninsula Fiber Network, LLC - Mi | 1 | 6.7% |
| Level 3 Communications, LLC - Mi | 1 | 6.7% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Alpena
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Alpena. The earliest assignment date recorded in the file for these codes is 2001. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 989 | 255, 278, 340, 354, 356, 358, 419, 464, 590, 591, 603, 657, 880, 884, 916 |
Source: NANPA utilized central office code file.
When Alpena's exchanges were assigned
Assignment dates show when each block of Alpena numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 7 | 88% |
| 2010s | 1 | 13% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Alpena
What a caller sees as "local" is the area code plus prefix. In Alpena, those come from the ALPENA rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 989 numbers available change over time; porting an existing number is free.
Businesses around Alpena
Alpena is part of the Alpena, MI micropolitan area, home to 28,903 people in 2024. County Business Patterns counted 822 business establishments in the Alpena, MI micropolitan area in 2023, employing 10,141 people. The largest sectors by establishment count are retail trade (133), other services (except public administration) (104), and health care and social assistance (94).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 25 | 347 | 13.9 |
| Limited-service restaurants | 21 | 484 | 23.0 |
| Residential remodelers | 18 | 40 | 2.2 |
| Physician practices | 16 | 89 | 5.6 |
| New single-family housing construction contractors | 14 | — | — |
| General automotive repair shops | 14 | — | — |
| Dental offices | 12 | 95 | 7.9 |
| Law offices | 10 | 45 | 4.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Alpena
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Alpena, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 12 users, the rounded average establishment size in the Alpena, MI micropolitan area. At list prices checked September 28, 2026, that is $299.40 a month on Ooma Office Pro and $360.00 on RingCentral RingEX Core. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Alpena, MI?
989. All exchanges NANPA lists for Alpena are in 989.
How many phone companies have exchanges in Alpena?
10, holding 15 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Alpena business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Alpena?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 12 users come to $239.00 a month. For comparison, 12 users on RingCentral RingEX Core list at $360.00 a month (checked September 28, 2026).