Get a local business phone number in West Newbury, MA

What area code is West Newbury, MA?

With 4,680 residents in the Census 2024 estimate, West Newbury sits in Essex County, Massachusetts. All 7 exchanges NANPA lists for its rate center are in area code 978. 978 is part of an overlay with 351, so a new local number in West Newbury may carry any of those codes depending on which have numbers available. West Newbury is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 978 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Who holds West Newbury phone exchanges

5 carriers hold the 7 exchanges assigned to West Newbury's rate center. Paetec Itel, LLC has the most, with 2. 7 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

West Newbury phone prefixes

Each prefix below is a block of up to 10,000 numbers that NANPA assigned to West Newbury's rate center (W NEWBURY). None were assigned in 2020 or later.

Rate centers and local calling in West Newbury

What a caller sees as "local" is the area code plus prefix. In West Newbury, those come from the W NEWBURY rate center, as recorded by NANPA.

New local numbers are drawn from carrier inventory, so the exact 978 numbers available change over time; porting an existing number is free.

Businesses around West Newbury

West Newbury is part of the Boston-Cambridge-Newton, MA-NH metro area, home to 5.0 million people in 2024. County Business Patterns counted 133,807 business establishments in the Boston, MA-NH metro area in 2023, employing 2,681,704 people. The largest sectors by establishment count are professional, scientific, and technical services (17,803), retail trade (15,568), and health care and social assistance (15,127).

A West Newbury number on Callata

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in West Newbury is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

The comparison below uses 20 users, the rounded average establishment size in the Boston, MA-NH metro area. At list prices checked September 28, 2026, that is $499.00 a month on Ooma Office Pro and $600.00 on RingCentral RingEX Core. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.