Get a local business phone number in Peabody, MA

Area codes in Peabody

Peabody city is a Census place in Essex County, Massachusetts, with an estimated 55,418 residents in 2024. NANPA lists 34 exchanges for its rate center across 3 area codes; 978 has the most (30, 88%). 978 is part of an overlay with 351, so a new local number in Peabody may carry any of those codes depending on which have numbers available. Peabody is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 978 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Peabody exchanges by carrier

11 carriers hold the 34 exchanges assigned to Peabody's rate center. New Cingular Wireless PCS, LLC - DC has the most, with 8. 27 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

Exchanges (NPA-NXX) assigned in Peabody

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Peabody. The earliest assignment date recorded in the file for these codes is 2001. 2 of the 34 were assigned in 2020 or later.

When Peabody's exchanges were assigned

The table groups Peabody's exchanges by the decade NANPA recorded them as assigned.

How local numbers work in Peabody

What a caller sees as "local" is the area code plus prefix. In Peabody, those come from the PEABODY rate center, as recorded by NANPA.

If your business already has a Peabody number, porting it to Callata is free and keeps it on your cards, listings and vehicles.

Who does business near Peabody

Peabody is part of the Boston-Cambridge-Newton, MA-NH metro area, home to 5.0 million people in 2024. County Business Patterns counted 133,807 business establishments in the Boston, MA-NH metro area in 2023, employing 2,681,704 people. The largest sectors by establishment count are professional, scientific, and technical services (17,803), retail trade (15,568), and health care and social assistance (15,127).

Business phone service in Peabody

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Peabody is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

The comparison below uses 20 users, the rounded average establishment size in the Boston, MA-NH metro area. At list prices checked September 28, 2026, that is $499.00 a month on Ooma Office Pro and $600.00 on RingCentral RingEX Core. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.