Get a local business phone number in Concord, MA

What area code is Concord, MA?

Concord town is a Census town in Middlesex County, Massachusetts, with an estimated 18,092 residents in 2024. All 30 exchanges NANPA lists for its rate center are in area code 978. 978 is part of an overlay with 351, so a new local number in Concord may carry any of those codes depending on which have numbers available. Concord is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 978 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Who holds Concord phone exchanges

12 carriers hold the 30 exchanges assigned to Concord's rate center. Bandwidth.com CLEC, LLC - Ma has the most, with 9. 22 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

Concord phone prefixes

Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Concord's rate center (CONCORD). The earliest assignment date recorded in the file for these codes is 2001. None were assigned in 2020 or later.

When Concord's exchanges were assigned

The table groups Concord's exchanges by the decade NANPA recorded them as assigned.

How local numbers work in Concord

NANPA ties every exchange to a rate center. For Concord that is CONCORD, so a number from one of these exchanges reads as local to people in and around Concord.

Keeping an existing Concord number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 978 when you pick it.

Who does business near Concord

Concord is part of the Boston-Cambridge-Newton, MA-NH metro area, home to 5.0 million people in 2024. County Business Patterns counted 133,807 business establishments in the Boston, MA-NH metro area in 2023, employing 2,681,704 people. The largest sectors by establishment count are professional, scientific, and technical services (17,803), retail trade (15,568), and health care and social assistance (15,127).

Setting up a Concord business line

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Concord is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Boston, MA-NH metro area, 20 users on RingCentral RingEX Core come to $600.00 a month and on Ooma Office Pro $499.00, at month-to-month list prices checked September 28, 2026. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.