Get a local business phone number in Topsfield, MA
Topsfield's area code, prefixes and carriers from NANPA records, and how to put a Topsfield number in front of your customers.
- Area code
- 978
- Exchanges
- 8NANPA-assigned
- Carriers
- 6
- Population
- 6,620Census 2024 est.
What area code is Topsfield, MA?
Topsfield town is a Census town in Essex County, Massachusetts, with an estimated 6,620 residents in 2024. All 8 exchanges NANPA lists for its rate center are in area code 978. 978 is part of an overlay with 351, so a new local number in Topsfield may carry any of those codes depending on which have numbers available. Topsfield is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 978 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 978 | 8 | 100% | 1997 | 351 | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Topsfield phone exchanges
6 carriers hold the 8 exchanges assigned to Topsfield's rate center. Verizon New England INC. has the most, with 2. 7 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New England INC. | 2 | 25% |
| Mcimetro Access Transmission Services LLC | 2 | 25% |
| Comcast Ip Phone, LLC | 1 | 13% |
| Paetec Itel, LLC | 1 | 13% |
| Onvoy, LLC - Ma | 1 | 13% |
| Level 3 Communications, LLC - Ma | 1 | 13% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Topsfield phone prefixes
These are the central office codes NANPA records for Topsfield. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2003. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 978 | 213, 359, 561, 647, 861, 887, 953, 986 |
Source: NANPA utilized central office code file.
How local numbers work in Topsfield
What a caller sees as "local" is the area code plus prefix. In Topsfield, those come from the TOPSFIELD rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 978 numbers available change over time; porting an existing number is free.
Who does business near Topsfield
Topsfield is part of the Boston-Cambridge-Newton, MA-NH metro area, home to 5.0 million people in 2024. County Business Patterns counted 133,807 business establishments in the Boston, MA-NH metro area in 2023, employing 2,681,704 people. The largest sectors by establishment count are professional, scientific, and technical services (17,803), retail trade (15,568), and health care and social assistance (15,127).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 4,652 | 104,689 | 22.5 |
| Limited-service restaurants | 3,920 | 51,825 | 13.2 |
| Residential remodelers | 3,263 | 11,112 | 3.4 |
| Law offices | 2,967 | 24,707 | 8.3 |
| Landscaping services | 2,876 | 12,494 | 4.3 |
| Dental offices | 2,419 | 19,313 | 8.0 |
| Plumbing, heating and air-conditioning contractors | 2,169 | 22,860 | 10.5 |
| Beauty salons | 2,025 | 10,995 | 5.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Topsfield business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Topsfield is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Boston, MA-NH metro area, 20 users on RingCentral RingEX Core come to $600.00 a month and on Ooma Office Pro $499.00, at month-to-month list prices checked September 28, 2026. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Topsfield, MA?
978. All exchanges NANPA lists for Topsfield are in 978.
How many phone companies have exchanges in Topsfield?
6, holding 8 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Topsfield business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Topsfield?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 20 users come to $399.00 a month. For comparison, 20 users on RingCentral RingEX Core list at $600.00 a month (checked September 28, 2026).