Get a local business phone number in Sheffield, MA
Sheffield's area code, prefixes and carriers from NANPA records, and how to put a Sheffield number in front of your customers.
- Area code
- 413
- Exchanges
- 6NANPA-assigned
- Carriers
- 4
- Population
- 3,324Census 2024 est.
Sheffield area codes
Sheffield town is a Census town in Berkshire County, Massachusetts, with an estimated 3,324 residents in 2024. All 6 exchanges NANPA lists for its rate center are in area code 413. Sheffield is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 413 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 413 | 6 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Sheffield exchanges by carrier
4 carriers hold the 6 exchanges assigned to Sheffield's rate center. Paetec Itel, LLC has the most, with 2. 5 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Paetec Itel, LLC | 2 | 33% |
| Bandwidth.com CLEC, LLC - Ma | 2 | 33% |
| Verizon New England INC. | 1 | 17% |
| Commio, LLC | 1 | 17% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Sheffield
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Sheffield. The earliest assignment date recorded in the file for these codes is 2003. 2 of the 6 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 413 | 229, 248, 402, 476, 501, 812 |
Source: NANPA utilized central office code file.
When Sheffield's exchanges were assigned
The table groups Sheffield's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 25% |
| 2010s | 1 | 25% |
| 2020s | 2 | 50% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Sheffield
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Sheffield's numbers are rated to the SHEFFIELD rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Sheffield number.
If your business already has a Sheffield number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
The local business market
Sheffield is part of the Pittsfield, MA metro area, home to 129,000 people in 2024. County Business Patterns counted 3,749 business establishments in the Pittsfield, MA metro area in 2023, employing 50,051 people. The largest sectors by establishment count are retail trade (575), construction (517), and accommodation and food services (484).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 189 | 2,590 | 13.7 |
| Landscaping services | 129 | 322 | 2.5 |
| Residential remodelers | 124 | 439 | 3.5 |
| Limited-service restaurants | 96 | 885 | 9.2 |
| Plumbing, heating and air-conditioning contractors | 70 | 469 | 6.7 |
| Electrical contractors | 64 | 431 | 6.7 |
| Law offices | 63 | 242 | 3.8 |
| Hotels and motels | 62 | 1,516 | 24.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Sheffield
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Sheffield is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 13 users, the rounded average establishment size in the Pittsfield, MA metro area. At list prices checked September 28, 2026, that is $324.35 a month on Ooma Office Pro and $390.00 on RingCentral RingEX Core. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Sheffield, MA?
413. All exchanges NANPA lists for Sheffield are in 413.
How many phone companies have exchanges in Sheffield?
4, holding 6 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Sheffield business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Sheffield?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 13 users come to $259.00 a month. For comparison, 13 users on RingCentral RingEX Core list at $390.00 a month (checked September 28, 2026).