CallataGuidesGet a local business phone number in Otis, MA
Otis's area code, prefixes and carriers from NANPA records, and how to put a Otis number in front of your customers.
- Area code
- 413
- Exchanges
- 3NANPA-assigned
- Carriers
- 3
- Population
- 1,619Census 2024 est.
Area codes in Otis
Otis, in Berkshire County, Massachusetts, had a Census-estimated population of 1,619 in July 2024. All 3 exchanges NANPA lists for its rate center are in area code 413. Otis is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 413 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 413 | 3 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Otis phone exchanges
3 carriers hold the 3 exchanges assigned to Otis's rate center. Verizon New England INC. has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Otis can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New England INC. | 1 | 33% |
| TWC Ip Enabled Services, LLC | 1 | 33% |
| Bandwidth.com CLEC, LLC - Ma | 1 | 33% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for Otis
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Otis. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 413 | 269, 616, 679 |
Source: NANPA utilized central office code file.
Rate centers and local calling in Otis
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Otis's numbers are rated to the OTIS rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Otis number.
If your business already has a Otis number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near Otis
Otis is part of the Pittsfield, MA metro area, home to 129,000 people in 2024. County Business Patterns counted 3,749 business establishments in the Pittsfield, MA metro area in 2023, employing 50,051 people. The largest sectors by establishment count are retail trade (575), construction (517), and accommodation and food services (484).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 189 | 2,590 | 13.7 |
| Landscaping services | 129 | 322 | 2.5 |
| Residential remodelers | 124 | 439 | 3.5 |
| Limited-service restaurants | 96 | 885 | 9.2 |
| Plumbing, heating and air-conditioning contractors | 70 | 469 | 6.7 |
| Electrical contractors | 64 | 431 | 6.7 |
| Law offices | 63 | 242 | 3.8 |
| Hotels and motels | 62 | 1,516 | 24.5 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Otis number on Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Otis, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
A 13-person team is the benchmark here, the rounded average establishment size in the Pittsfield, MA metro area. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $390.00 a month and Ooma Office Pro $324.35. On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Otis, MA?
413. All exchanges NANPA lists for Otis are in 413.
How many phone companies have exchanges in Otis?
3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Otis business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Otis?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 13 users come to $259.00 a month. For comparison, 13 users on RingCentral RingEX Core list at $390.00 a month (checked September 28, 2026).