Business phone system for travel agencies in New Jersey

Travel agencies in New Jersey by the numbers

The Census Bureau counted 418 travel agencies in New Jersey in its 2023 County Business Patterns (NAICS 561510). They employed 1,883 people in mid-March and reported $156.5 million in annual payroll. That is the 6th highest count among the 51 states and DC with published figures. Travel agencies make up 0.18% of the 237,968 business establishments in the state.

Per 100,000 residents (2024 estimate) New Jersey has 4.4 travel agencies, 60.8% above the national rate of 2.7. The average establishment has 4.5 employees against 8.9 nationally. Payroll per employee is $83,114, 15.0% below the U.S. figure of $97,789.

Travel agencies by metro area in New Jersey

Census published travel agency counts for 5 metro or micropolitan areas that include part of New Jersey. The largest is New York, NY-NJ, with 1,306 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 6.2% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at travel agencies in New Jersey

80.8% of New Jersey's travel agencies with employees had fewer than five people in March 2023, compared with 79.3% nationally. 91.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a travel agency in New Jersey has to catch

Travel agents plan trips by phone and help travelers when plans go wrong. Reachability during disruptions builds loyalty.

Calls a travel agency in New Jersey might handle in a typical week include:

• The agent calls a client with options.
• A supplier calls about a booking.
• A traveler calls about a cancelled flight.

Calls after closing time

Travel disruptions after hours can be urgent.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for travel agencies in New Jersey

Travel agencies in New Jersey average 4.5 employees, so the comparison uses a 5-person team. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in New Jersey

New Jersey has 10 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your travelers know, subject to carrier inventory, or port your current number for free.

How Callata works for travel agencies in New Jersey

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in New Jersey, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.