Business phone system for taxi services in Maine

Taxi services in Maine by the numbers

Maine had 25 taxi services in 2023, according to Census County Business Patterns (NAICS 485310, Taxi Service). They employed 174 people in mid-March and reported $4,955,000 in annual payroll. That is the 24th highest count among the 51 states and DC with published figures. Taxi services make up 0.06% of the 43,345 business establishments in the state.

Per 100,000 residents (2024 estimate) Maine has 1.8 taxi services, 75.9% above the national rate of 1.0. The average establishment has 7.0 employees against 6.6 nationally. Payroll per employee is $28,477, 55.4% below the U.S. figure of $63,788.

Where taxi services in Maine are concentrated

Census published taxi company counts for 2 metro or micropolitan areas that include part of Maine. The largest is Portland, ME, with 8 establishments. Single-state metro and micropolitan areas account for 44% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at taxi services in Maine

47.8% of Maine's taxi services with employees had fewer than five people in March 2023, compared with 79.1% nationally. 78.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a taxi company in Maine has to catch

Local taxi companies still take bookings by phone, especially for airport runs and riders who do not use apps. Dispatch needs every call answered.

Calls a taxi company in Maine might handle in a typical week include:

• Dispatch calls a rider when the car arrives.
• A hotel calls for a taxi for a guest.
• A rider calls about a lost item.

After-hours calls

Rides are booked at all hours.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for taxi services in Maine

Taxi services in Maine average 7.0 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Maine

Maine has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your riders know, subject to carrier inventory, or port your current number for free.

How Callata works for taxi services in Maine

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Maine, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.