CallataGuidesBusiness phone system for custom computer programming services firms in Indiana
751 custom computer programming services firms operated in Indiana in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 751CBP 2023
- Employees
- 10,996mid-March 2023
- Per 100k residents
- 10.8U.S. 20.0
- State rank
- 23rd of 51by count
Custom computer programming services firms in Indiana by the numbers
County Business Patterns counts 751 establishments in Indiana classified as Custom Computer Programming Services (NAICS 541511) for 2023. They employed 10,996 people in mid-March and reported $908.8 million in annual payroll. That is the 23rd highest count among the 51 states and DC with published figures. Custom computer programming services firms make up 0.48% of the 155,692 business establishments in the state.
Per 100,000 residents (2024 estimate) Indiana has 10.8 custom computer programming services firms, 45.8% below the national rate of 20.0. The average establishment has 14.6 employees against 14.9 nationally. Payroll per employee is $82,649, 33.5% below the U.S. figure of $124,254.
| Measure | Indiana | United States |
|---|---|---|
| Establishments | 751 | 68,051 |
| Mid-March employees | 10,996 | 1,012,250 |
| Annual payroll | $908,813,000 | $125,775,835,000 |
| Employees per establishment | 14.6 | 14.9 |
| Payroll per employee | $82,649 | $124,254 |
| Establishments per 100,000 residents | 10.8 | 20.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Custom computer programming services firms by metro area in Indiana
Census published custom software firm counts for 21 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 2,552 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 80% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Chicago, IL-IN | 2,552 | 38,883 | 27.1 |
| Indianapolis, IN | 416 | 7,370 | 19.1 |
| Cincinnati, OH-KY-IN | 388 | 6,049 | 16.8 |
| Louisville, KY-IN | 169 | 3,011 | 12.1 |
| Fort Wayne, IN | 49 | 203 | 10.6 |
| South Bend, IN-MI | 27 | 89 | 8.3 |
| Lafayette, IN | 27 | 127 | 11.8 |
| Bloomington, IN | 18 | — | 11.1 |
| Elkhart, IN | 15 | — | 7.2 |
| Evansville, IN | 14 | 212 | 5.2 |
| Terre Haute, IN | 10 | — | 5.9 |
| Warsaw, IN | 10 | 73 | 12.4 |
| Columbus, IN | 9 | — | 10.6 |
| Muncie, IN | 5 | 6 | 4.4 |
| Michigan City, IN | 5 | — | 4.5 |
| Kokomo, IN | 5 | 10 | 5.9 |
| Vincennes, IN | 4 | 6 | 11.2 |
| Richmond, IN | 3 | 5 | 4.5 |
| Auburn, IN | 3 | — | 6.8 |
| Jasper, IN | 3 | — | 6.9 |
| Greencastle, IN | 3 | — | 7.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at custom computer programming services firms in Indiana
75.1% of Indiana's custom computer programming services firms with employees had fewer than five people in March 2023, compared with 72.0% nationally. 84.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 563 | 75.1% | 72.0% |
| 5–9 employees | 69 | 9.2% | 10.1% |
| 10–19 employees | 52 | 6.9% | 7.0% |
| 20–49 employees | 37 | 4.9% | 5.9% |
| 50 or more employees | 29 | 3.9% | 4.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What custom computer programming services firms in Indiana use the phone for
Small software shops juggle client meetings, support requests and sales calls with a team that is mostly heads-down building. A shared line with routing keeps support from interrupting developers while still answering clients.
Typical inbound and outbound calls for custom computer programming services firms in Indiana:
- The firm calls a client to review a milestone.
- A partner agency calls about a subcontract.
- A client calls to schedule a demo.
When nobody can pick up
Production issues can come in after hours, so an urgent flag on voicemail helps the on-call developer.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for custom computer programming services firms in Indiana
Custom computer programming services firms in Indiana average 14.6 employees, so the comparison uses a 15-person team. Priced per seat, 15 users would run $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Indiana
Indiana has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 317 | 786 | Eastern | 1947 | 463 |
| 812 | 785 | Eastern and Central | 1947 | 930 |
| 765 | 725 | Eastern | 1997 | none |
| 219 | 495 | Eastern and Central | 1948 | none |
| 260 | 444 | Eastern | 2002 | none |
| 574 | 403 | Eastern and Central | 2002 | none |
| 463 | 188 | Eastern | 2016 | 317 |
| 930 | 158 | Eastern | 2015 | 812 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for custom computer programming services firms in Indiana
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Indiana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many custom computer programming services firms are in Indiana?
751 in 2023, according to Census County Business Patterns. They employed 10,996 people in mid-March.
Which Indiana metro area has the most custom computer programming services firms?
Chicago, IL-IN, with 2,552 establishments in 2023.
What does a phone system cost a 15-person custom software firm?
$450.00 a month on RingCentral RingEX Core or $374.25 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $299.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Indiana number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.