CallataGuidesBusiness phone system for full-service restaurants in Morristown, TN
Full-service restaurants in the Morristown, TN metro area: 67 establishments in 2023, the local area codes, and what phone service costs a 24-person team.
- Establishments
- 67CBP 2023
- Employees
- 1,603mid-March 2023
- Per 100k residents
- 52.8U.S. 76.0
- Rank
- 421st of 925areas by count
How many full-service restaurants are in Morristown, TN?
There were 67 full-service restaurants in the Morristown, TN metro area in 2023, according to Census County Business Patterns (NAICS 722511, Full-Service Restaurants). Together they reported 1,603 mid-March employees and $34.2 million of payroll for the year. That ranks 421st of the 925 metro and micropolitan areas where Census published a count for this industry.
With 127,000 residents in the Census 2024 estimate, that is 52.8 full-service restaurants per 100,000 people, 30.6% below the national rate of 76.0. Establishments average 23.9 employees, 14.9% above the U.S. average of 20.8. Payroll per employee comes to $21,311, 23.9% below the national $28,018.
| Measure | Morristown, TN | Tennessee | United States |
|---|---|---|---|
| Establishments | 67 | 4,962 | 258,626 |
| Mid-March employees | 1,603 | 121,246 | 5,387,020 |
| Annual payroll | $34,161,000 | $3,236,433,000 | $150,931,656,000 |
| Employees per establishment | 23.9 | 24.4 | 20.8 |
| Payroll per employee | $21,311 | $26,693 | $28,018 |
| Establishments per 100,000 residents | 52.8 | 68.7 | 76.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: full-service restaurants in Morristown, TN
Of the full-service restaurants in Morristown, TN that had employees in March 2023, 25.4% had fewer than five (the U.S. share is 26.3%). 34.3% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 25.4% | 26.3% |
| 5–9 employees | 6 | 9.0% | 17.1% |
| 10–19 employees | 18 | 26.9% | 21.1% |
| 20–49 employees | 16 | 23.9% | 24.7% |
| 50 or more employees | 10 | 14.9% | 10.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What full-service restaurants in Morristown, TN use the phone for
Restaurants take reservations, takeout orders and catering inquiries by phone during the same rush when staff are busiest. Unanswered calls during service often mean lost covers.
Typical inbound and outbound calls for full-service restaurants in Morristown, TN:
- The restaurant calls a guest to confirm a reservation.
- A supplier calls about a delivery.
- A customer calls in a takeout order.
After-hours calls
After closing, callers want hours and reservations, which a greeting or AI receptionist can handle.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a full-service restaurant in Morristown, TN
The average full-service restaurant in Morristown, TN has 23.9 employees, so a 24-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 24 users on RingCentral RingEX Core cost $720.00 a month and 24 on Ooma Office Pro cost $598.80. On Callata the same 24 people cost $479.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,892. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $479.00 | $5,748.00 |
| Quo (Starter) | $19.00 per user | $456.00 | $5,472.00 |
| Nextiva (Core) | $23.00 per user | $552.00 | $6,624.00 |
| Ooma (Office Pro) | $24.95 per user | $598.80 | $7,185.60 |
| Dialpad (Standard) | $27.00 per user | $648.00 | $7,776.00 |
| RingCentral (RingEX Core) | $30.00 per user | $720.00 | $8,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for full-service restaurants in Morristown, TN
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 423 has the most, with 28 of 42 exchanges (67%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your guests recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 423 | 28 | Eastern and Central | 1995 | 729 |
| 865 | 14 | Eastern | 1999 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for full-service restaurants
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Morristown, TN, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many full-service restaurants are there in Morristown, TN?
Census County Business Patterns counted 67 full-service restaurants in the Morristown, TN metro area in 2023. They employed 1,603 people in mid-March.
What does a business phone system cost for a 24-person full-service restaurant?
At month-to-month list prices checked September 28, 2026, 24 users cost $720.00 a month on RingCentral RingEX Core and $598.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $479.00.
What area code should a full-service restaurant in Morristown, TN use?
Area code 423 has the most assigned exchanges among the area's named places, followed by 865. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a full-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.