CallataGuidesBusiness phone system for physical, occupational and speech therapy clinics in Key West, FL
Physical, occupational and speech therapy clinics in the Key West-Key Largo, FL micropolitan area: 15 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 15CBP 2023
- Employees
- 55mid-March 2023
- Per 100k residents
- 18.5U.S. 15.3
- Rank
- 369th of 827areas by count
The physical therapy clinic market in Key West, FL
County Business Patterns counts 15 physical, occupational and speech therapy clinics (NAICS 621340, Offices of Physical, Occupational and Speech Therapists, and Audiologists) in the Key West-Key Largo, FL micropolitan area for 2023. Together they reported 55 mid-March employees and $2,707,000 of payroll for the year. That ranks 369th of the 827 metro and micropolitan areas where Census published a count for this industry.
With 80,908 residents in the Census 2024 estimate, that is 18.5 physical, occupational and speech therapy clinics per 100,000 people, 21.1% above the national rate of 15.3. Establishments average 3.7 employees, 59.1% below the U.S. average of 9.0. Payroll per employee comes to $49,218, in line with the national $49,067.
| Measure | Key West, FL | Florida | United States |
|---|---|---|---|
| Establishments | 15 | 4,399 | 52,058 |
| Mid-March employees | 55 | 27,118 | 466,903 |
| Annual payroll | $2,707,000 | $1,315,177,000 | $22,909,546,000 |
| Employees per establishment | 3.7 | 6.2 | 9.0 |
| Payroll per employee | $49,218 | $48,498 | $49,067 |
| Establishments per 100,000 residents | 18.5 | 18.8 | 15.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big physical, occupational and speech therapy clinics in Key West, FL are
Of the physical, occupational and speech therapy clinics in Key West, FL that had employees in March 2023, 78.6% had fewer than five (the U.S. share is 56.8%). For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 11 | 78.6% | 56.8% |
| 5–9 employees | not published | — | 21.4% |
| 10–19 employees | 3 | 21.4% | 14.0% |
| 20–49 employees | not published | — | 6.0% |
| 50 or more employees | 0 | 0.0% | 1.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for physical, occupational and speech therapy clinics in Key West, FL
Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress.
A few of the calls that come in to physical, occupational and speech therapy clinics in Key West, FL:
- A patient calls with a new referral after surgery.
- A case manager calls about a workers' compensation patient.
- A physician's office calls to send a referral.
When nobody can pick up
After-hours calls are usually scheduling requests or questions about the first visit.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for physical, occupational and speech therapy clinics in Key West, FL
The average physical therapy clinic in Key West, FL has 3.7 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for physical, occupational and speech therapy clinics
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Key West, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many physical, occupational and speech therapy clinics are there in Key West, FL?
Census County Business Patterns counted 15 physical, occupational and speech therapy clinics in the Key West-Key Largo, FL micropolitan area in 2023. They employed 55 people in mid-March.
What does a business phone system cost for a 4-person physical therapy clinic?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for a physical therapy clinic?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.