Business phone system for pet and pet supplies stores in Minnesota

Pet and pet supplies stores in Minnesota by the numbers

County Business Patterns counts 161 establishments in Minnesota classified as Pet and Pet Supplies Stores (NAICS 453910) for 2023. They employed 2,136 people in mid-March and reported $63.7 million in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Pet and pet supplies stores make up 0.10% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 2.8 pet and pet supplies stores, 4.7% below the national rate of 2.9. The average establishment has 13.3 employees against 12.3 nationally. Payroll per employee is $29,810, in line with the U.S. figure of $30,339.

Minnesota's largest markets for pet and pet supplies stores

Census published pet store counts for 10 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 121 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 12% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at pet and pet supplies stores in Minnesota

24.8% of Minnesota's pet and pet supplies stores with employees had fewer than five people in March 2023, compared with 26.6% nationally. 41.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for pet and pet supplies stores in Minnesota

Pet stores answer questions about food, supplies and services like grooming. Regular customers call to check stock and place orders. That holds for pet and pet supplies stores in Minnesota as much as anywhere.

Typical inbound and outbound calls for pet and pet supplies stores in Minnesota:

• A customer calls to check whether a food brand is in stock.
• A customer calls about grooming appointments.
• A customer calls about adoption events.

What pet and pet supplies stores text about

Stores text special-order and grooming notices.

Texting from a local number in Minnesota requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a pet store in Minnesota

Pet and pet supplies stores in Minnesota average 13.3 employees, so the comparison uses a 13-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 13 users on RingCentral RingEX Core cost $390.00 a month and 13 on Ooma Office Pro cost $324.35. Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,572 less than RingCentral for a pet store in Minnesota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet store can hold a number in more than one of them.

How Callata works for pet and pet supplies stores in Minnesota

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Minnesota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.