Business phone system for other personal and household goods repair shops in Utah
130 other personal and household goods repair shops operated in Utah in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 130CBP 2023
- Employees
- 400mid-March 2023
- Per 100k residents
- 3.7U.S. 3.4
- State rank
- 24th of 51by count
Other personal and household goods repair shops in Utah by the numbers
County Business Patterns counts 130 establishments in Utah classified as Other Personal and Household Goods Repair and Maintenance (NAICS 811490) for 2023. They employed 400 people in mid-March and reported $15.4 million in annual payroll. That is the 24th highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.14% of the 95,494 business establishments in the state.
Per 100,000 residents (2024 estimate) Utah has 3.7 other personal and household goods repair shops, 9.9% above the national rate of 3.4. The average establishment has 3.1 employees against 3.5 nationally. Payroll per employee is $38,555, 15.6% below the U.S. figure of $45,706.
| Measure | Utah | United States |
|---|---|---|
| Establishments | 130 | 11,482 |
| Mid-March employees | 400 (moderate noise) | 40,317 |
| Annual payroll | $15,422,000 | $1,842,721,000 |
| Employees per establishment | 3.1 | 3.5 |
| Payroll per employee | $38,555 | $45,706 |
| Establishments per 100,000 residents | 3.7 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Other personal and household goods repair shops by metro area in Utah
Census published repair shop counts for 7 metro or micropolitan areas that include part of Utah. The largest is Salt Lake City, UT, with 50 establishments. Single-state metro and micropolitan areas account for 88% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Salt Lake City, UT | 50 | 165 | 3.8 |
| Provo, UT | 27 | — | 3.6 |
| Ogden, UT | 16 | 43 | 2.4 |
| St. George, UT | 11 | — | 5.3 |
| Logan, UT-ID | 8 | 12 | 5.0 |
| Heber, UT | 7 | — | 8.6 |
| Cedar City, UT | 4 | 6 | 6.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other personal and household goods repair shops in Utah
80.8% of Utah's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 93.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 105 | 80.8% | 79.7% |
| 5–9 employees | 17 | 13.1% | 14.3% |
| 10–19 employees | 5 | 3.8% | 4.3% |
| 20–49 employees | 3 | 2.3% | 1.5% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a repair shop in Utah has to catch
This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready. That holds for other personal and household goods repair shops in Utah as much as anywhere.
Calls a repair shop in Utah might handle in a typical week include:
- A cyclist calls about a tune-up.
- A customer calls about pricing.
- A customer calls about shoe repair.
After-hours calls
After-hours calls are mostly status and hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for other personal and household goods repair shops in Utah
Other personal and household goods repair shops in Utah average 3.1 employees, so the comparison uses a 3-person team. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Utah
Utah has 3 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 783 | Mountain | 1947 | 385 |
| 435 | 501 | Mountain | 1997 | none |
| 385 | 494 | Mountain | 2009 | 801 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal and household goods repair shops in Utah
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Utah, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other personal and household goods repair shops are in Utah?
130 in 2023, according to Census County Business Patterns. They employed 400 people in mid-March.
Which Utah metro area has the most other personal and household goods repair shops?
Salt Lake City, UT, with 50 establishments in 2023.
What does a phone system cost a 3-person repair shop?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Utah number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.