Business phone system for limited-service restaurants in Utah
2,801 limited-service restaurants operated in Utah in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 2,801CBP 2023
- Employees
- 59,380mid-March 2023
- Per 100k residents
- 79.9U.S. 79.4
- State rank
- 31st of 51by count
How many limited-service restaurants operate in Utah
County Business Patterns counts 2,801 establishments in Utah classified as Limited-Service Restaurants (NAICS 722513) for 2023. They employed 59,380 people in mid-March and reported $1.1 billion in annual payroll. That is the 31st highest count among the 51 states and DC with published figures. Limited-service restaurants make up 2.9% of the 95,494 business establishments in the state.
Per 100,000 residents (2024 estimate) Utah has 79.9 limited-service restaurants, in line with the national rate of 79.4. The average establishment has 21.2 employees against 18.4 nationally. Payroll per employee is $19,104, 8.4% below the U.S. figure of $20,857.
| Measure | Utah | United States |
|---|---|---|
| Establishments | 2,801 | 270,088 |
| Mid-March employees | 59,380 | 4,965,080 |
| Annual payroll | $1,134,385,000 | $103,557,315,000 |
| Employees per establishment | 21.2 | 18.4 |
| Payroll per employee | $19,104 | $20,857 |
| Establishments per 100,000 residents | 79.9 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Limited-service restaurants by metro area in Utah
Census published limited-service restaurant counts for 11 metro or micropolitan areas that include part of Utah. The largest is Salt Lake City, UT, with 1,119 establishments. Single-state metro and micropolitan areas account for 90% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Salt Lake City, UT | 1,119 | 22,964 | 86.0 |
| Provo, UT | 576 | 13,670 | 75.7 |
| Ogden, UT | 478 | 10,599 | 71.6 |
| St. George, UT | 176 | 3,868 | 84.6 |
| Logan, UT-ID | 115 | 2,471 | 71.4 |
| Heber, UT | 72 | 1,265 | 88.9 |
| Cedar City, UT | 57 | 1,197 | 86.4 |
| Brigham City, UT-ID | 46 | 965 | 66.6 |
| Evanston, WY-UT | 28 | 342 | 119.8 |
| Vernal, UT | 25 | 562 | 65.3 |
| Price, UT | 17 | 378 | 82.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at limited-service restaurants in Utah
16.0% of Utah's limited-service restaurants with employees had fewer than five people in March 2023, compared with 24.3% nationally. 29.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 447 | 16.0% | 24.3% |
| 5–9 employees | 367 | 13.1% | 16.2% |
| 10–19 employees | 754 | 26.9% | 24.6% |
| 20–49 employees | 1,052 | 37.6% | 28.4% |
| 50 or more employees | 179 | 6.4% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What limited-service restaurants in Utah use the phone for
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback.
Typical inbound and outbound calls for limited-service restaurants in Utah:
- A customer calls about an order mistake.
- An office calls about catering for a meeting.
- A customer calls in a lunch order.
When nobody can pick up
After-hours callers usually want hours or catering information.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a limited-service restaurant in Utah
Limited-service restaurants in Utah average 21.2 employees, so the comparison uses a 21-person team. On a per-user plan that headcount sets the bill: $523.95 a month on Ooma Office Pro or $630.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 21 people cost $419.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,532. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $419.00 | $5,028.00 |
| Quo (Starter) | $19.00 per user | $399.00 | $4,788.00 |
| Nextiva (Core) | $23.00 per user | $483.00 | $5,796.00 |
| Ooma (Office Pro) | $24.95 per user | $523.95 | $6,287.40 |
| Dialpad (Standard) | $27.00 per user | $567.00 | $6,804.00 |
| RingCentral (RingEX Core) | $30.00 per user | $630.00 | $7,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Utah
Utah has 3 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 783 | Mountain | 1947 | 385 |
| 435 | 501 | Mountain | 1997 | none |
| 385 | 494 | Mountain | 2009 | 801 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for limited-service restaurants in Utah
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Utah, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many limited-service restaurants are in Utah?
2,801 in 2023, according to Census County Business Patterns. They employed 59,380 people in mid-March.
Which Utah metro area has the most limited-service restaurants?
Salt Lake City, UT, with 1,119 establishments in 2023.
What does a phone system cost a 21-person limited-service restaurant?
$630.00 a month on RingCentral RingEX Core or $523.95 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $419.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Utah number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.