CallataGuidesBusiness phone system for other personal and household goods repair shops in North Dakota
22 other personal and household goods repair shops operated in North Dakota in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 22CBP 2023
- Employees
- 57mid-March 2023
- Per 100k residents
- 2.8U.S. 3.4
- State rank
- 47th of 51by count
How many other personal and household goods repair shops operate in North Dakota
County Business Patterns counts 22 establishments in North Dakota classified as Other Personal and Household Goods Repair and Maintenance (NAICS 811490) for 2023. They employed 57 people in mid-March and reported $2,124,000 in annual payroll. That is the 47th highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.09% of the 25,402 business establishments in the state.
Per 100,000 residents (2024 estimate) North Dakota has 2.8 other personal and household goods repair shops, 18.2% below the national rate of 3.4. The average establishment has 2.6 employees against 3.5 nationally. Payroll per employee is $37,263, 18.5% below the U.S. figure of $45,706.
| Measure | North Dakota | United States |
|---|---|---|
| Establishments | 22 | 11,482 |
| Mid-March employees | 57 | 40,317 |
| Annual payroll | $2,124,000 | $1,842,721,000 |
| Employees per establishment | 2.6 | 3.5 |
| Payroll per employee | $37,263 | $45,706 |
| Establishments per 100,000 residents | 2.8 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
North Dakota's largest markets for other personal and household goods repair shops
Census published repair shop counts for 3 metro or micropolitan areas that include part of North Dakota. The largest is Bismarck, ND, with 9 establishments. Single-state metro and micropolitan areas account for 41% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Bismarck, ND | 9 | — | 6.5 |
| Fargo, ND-MN | 8 | — | 3.0 |
| Grand Forks, ND-MN | 4 | 8 | 3.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other personal and household goods repair shops in North Dakota
85.7% of North Dakota's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 100.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 85.7% | 79.7% |
| 5–9 employees | 3 | 14.3% | 14.3% |
| 10–19 employees | not published | — | 4.3% |
| 20–49 employees | not published | — | 1.5% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for other personal and household goods repair shops in North Dakota
This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready.
A few of the calls that come in to other personal and household goods repair shops in North Dakota:
- A customer calls about pricing.
- The shop calls a customer when a repair is ready.
- A cyclist calls about a tune-up.
After-hours calls
After-hours calls are mostly status and hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a repair shop in North Dakota
Other personal and household goods repair shops in North Dakota average 2.6 employees, so the comparison uses a 3-person team. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in North Dakota
North Dakota has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 701 | 743 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal and household goods repair shops in North Dakota
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in North Dakota, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other personal and household goods repair shops are in North Dakota?
22 in 2023, according to Census County Business Patterns. They employed 57 people in mid-March.
Which North Dakota metro area has the most other personal and household goods repair shops?
Bismarck, ND, with 9 establishments in 2023.
What does a phone system cost a 3-person repair shop?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a North Dakota number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.