CallataGuidesBusiness phone system for other personal and household goods repair shops in Hawaii
32 other personal and household goods repair shops operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 32CBP 2023
- Employees
- 80mid-March 2023
- Per 100k residents
- 2.2U.S. 3.4
- State rank
- 45th of 51by count
Other personal and household goods repair shops in Hawaii by the numbers
County Business Patterns counts 32 establishments in Hawaii classified as Other Personal and Household Goods Repair and Maintenance (NAICS 811490) for 2023. They employed 80 people in mid-March and reported $3,932,000 in annual payroll. That is the 45th highest count among the 51 states and DC with published figures. Other personal and household goods repair shops make up 0.10% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 2.2 other personal and household goods repair shops, 34.5% below the national rate of 3.4. The average establishment has 2.5 employees against 3.5 nationally. Payroll per employee is $49,150, 7.5% above the U.S. figure of $45,706.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 32 | 11,482 |
| Mid-March employees | 80 | 40,317 |
| Annual payroll | $3,932,000 | $1,842,721,000 |
| Employees per establishment | 2.5 | 3.5 |
| Payroll per employee | $49,150 | $45,706 |
| Establishments per 100,000 residents | 2.2 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Hawaii's largest markets for other personal and household goods repair shops
Census published repair shop counts for 3 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 20 establishments. Single-state metro and micropolitan areas account for 94% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 20 | 56 | 2.0 |
| Hilo, HI | 5 | — | 2.4 |
| Kahului, HI | 5 | — | 3.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other personal and household goods repair shops in Hawaii
90.3% of Hawaii's other personal and household goods repair shops with employees had fewer than five people in March 2023, compared with 79.7% nationally. 100.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 28 | 90.3% | 79.7% |
| 5–9 employees | 3 | 9.7% | 14.3% |
| 10–19 employees | not published | — | 4.3% |
| 20–49 employees | not published | — | 1.5% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a repair shop in Hawaii has to catch
This category covers watch, shoe, bicycle and similar repair shops. Customers call to ask what can be fixed, how long it will take and whether it is ready. That holds for other personal and household goods repair shops in Hawaii as much as anywhere.
A few of the calls that come in to other personal and household goods repair shops in Hawaii:
- A customer calls about a watch battery.
- A cyclist calls about a tune-up.
- A customer calls about shoe repair.
What other personal and household goods repair shops text about
Shops text ready-for-pickup notices.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 3-person repair shop
Other personal and household goods repair shops in Hawaii average 2.5 employees, so the comparison uses a 3-person team. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a repair shop can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal and household goods repair shops in Hawaii
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other personal and household goods repair shops are in Hawaii?
32 in 2023, according to Census County Business Patterns. They employed 80 people in mid-March.
Which Hawaii metro area has the most other personal and household goods repair shops?
Urban Honolulu, HI, with 20 establishments in 2023.
What does a phone system cost a 3-person repair shop?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.