CallataGuidesBusiness phone system for general rental centers in Oregon
32 general rental centers operated in Oregon in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 32CBP 2023
- Employees
- 218mid-March 2023
- Per 100k residents
- 0.7U.S. 0.8
- State rank
- 29th of 51by count
The general rental center industry in Oregon
Oregon had 32 general rental centers in 2023, according to Census County Business Patterns (NAICS 532310, General Rental Centers). They employed 218 people in mid-March and reported $9,960,000 in annual payroll. That is the 29th highest count among the 51 states and DC with published figures. General rental centers make up 0.03% of the 122,451 business establishments in the state.
Per 100,000 residents (2024 estimate) Oregon has 0.7 general rental centers, 6.5% below the national rate of 0.8. The average establishment has 6.8 employees against 7.2 nationally. Payroll per employee is $45,688, 22.6% below the U.S. figure of $59,025.
| Measure | Oregon | United States |
|---|---|---|
| Establishments | 32 | 2,725 |
| Mid-March employees | 218 (moderate noise) | 19,738 |
| Annual payroll | $9,960,000 | $1,165,027,000 |
| Employees per establishment | 6.8 | 7.2 |
| Payroll per employee | $45,688 | $59,025 |
| Establishments per 100,000 residents | 0.7 | 0.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
General rental centers by metro area in Oregon
Census published general rental center counts for 3 metro or micropolitan areas that include part of Oregon. The largest is Portland, OR-WA, with 13 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 19% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Portland, OR-WA | 13 | 69 | 0.5 |
| Salem, OR | 3 | — | 0.7 |
| Corvallis, OR | 3 | — | 3.0 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at general rental centers in Oregon
41.9% of Oregon's general rental centers with employees had fewer than five people in March 2023, compared with 50.8% nationally. 83.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 13 | 41.9% | 50.8% |
| 5–9 employees | 13 | 41.9% | 26.8% |
| 10–19 employees | 5 | 16.1% | 15.4% |
| 20–49 employees | not published | — | 6.1% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a general rental center in Oregon has to catch
General rental centers rent tools, party equipment and more, and customers call about availability and delivery. Weekend events drive call peaks. That holds for general rental centers in Oregon as much as anywhere.
A few of the calls that come in to general rental centers in Oregon:
- A homeowner calls about renting a floor sander.
- A customer calls about renting tables and chairs for a party.
- A customer calls to extend a rental.
What general rental centers text about
Rental centers text delivery and return reminders.
Texting from a local number in Oregon requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a general rental center in Oregon
General rental centers in Oregon average 6.8 employees, so the comparison uses a 7-person team. On a per-user plan that headcount sets the bill: $174.65 a month on Ooma Office Pro or $210.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a general rental center in Oregon of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Oregon
Oregon has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a general rental center can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 784 | Pacific | 1947 | 971 |
| 541 | 781 | Mountain and Pacific | 1995 | 458 |
| 971 | 441 | Pacific | 2000 | 503 |
| 458 | 224 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for general rental centers in Oregon
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Oregon is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many general rental centers are in Oregon?
32 in 2023, according to Census County Business Patterns. They employed 218 people in mid-March.
Which Oregon metro area has the most general rental centers?
Portland, OR-WA, with 13 establishments in 2023.
What does a phone system cost a 7-person general rental center?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Oregon number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.