Business phone system for beer, wine and liquor stores in Hawaii

Beer, wine and liquor stores in Hawaii by the numbers

The Census Bureau counted 58 beer, wine and liquor stores in Hawaii in its 2023 County Business Patterns (NAICS 445310). They employed 256 people in mid-March and reported $7,651,000 in annual payroll. That is the 49th highest count among the 51 states and DC with published figures. Beer, wine and liquor stores make up 0.18% of the 32,911 business establishments in the state.

Per 100,000 residents (2024 estimate) Hawaii has 4.0 beer, wine and liquor stores, 62.6% below the national rate of 10.7. The average establishment has 4.4 employees against 5.3 nationally. Payroll per employee is $29,887, 6.2% above the U.S. figure of $28,143.

Where beer, wine and liquor stores in Hawaii are concentrated

Census published liquor store counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 47 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at beer, wine and liquor stores in Hawaii

73.7% of Hawaii's beer, wine and liquor stores with employees had fewer than five people in March 2023, compared with 61.7% nationally. 87.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for beer, wine and liquor stores in Hawaii

Liquor stores field calls about stock, special orders and event quantities. Calls from event planners and restaurants are often time-sensitive.

Typical inbound and outbound calls for beer, wine and liquor stores in Hawaii:

• A customer calls about a special order.
• The store calls a customer when an order arrives.
• An event planner calls about a large order.

Texting customers

Stores text special-order notices.

Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a liquor store in Hawaii

Beer, wine and liquor stores in Hawaii average 4.4 employees, so the comparison uses a 4-person team. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $252 less than RingCentral for a liquor store in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Hawaii

Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a liquor store can hold a number in more than one of them.

How Callata works for beer, wine and liquor stores in Hawaii

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.