Business phone system for janitorial services in Minnesota

The janitorial company industry in Minnesota

Minnesota had 1,391 janitorial services in 2023, according to Census County Business Patterns (NAICS 561720, Janitorial Services). They employed 16,329 people in mid-March and reported $501.6 million in annual payroll. That is the 17th highest count among the 51 states and DC with published figures. Janitorial services make up 0.90% of the 154,455 business establishments in the state.

Per 100,000 residents (2024 estimate) Minnesota has 24.0 janitorial services, 20.5% above the national rate of 19.9. The average establishment has 11.7 employees against 16.1 nationally. Payroll per employee is $30,719, 2.1% above the U.S. figure of $30,089.

Janitorial services by metro area in Minnesota

Census published janitorial company counts for 26 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 1,049 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 17% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at janitorial services in Minnesota

59.0% of Minnesota's janitorial services with employees had fewer than five people in March 2023, compared with 61.3% nationally. 74.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What janitorial services in Minnesota use the phone for

Commercial cleaning companies work nights and weekends, so the office and the crews are rarely in the same place. Clients need a reliable way to report issues and request extra service.

Calls a janitorial company in Minnesota might handle in a typical week include:

• A client calls to request a deep clean.
• An office manager calls about a missed trash pickup.
• A prospect calls for a cleaning bid.

Business texting for janitorial services

Companies text crew schedules and client service confirmations.

Texting from a local number in Minnesota requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 12-person janitorial company

Janitorial services in Minnesota average 11.7 employees, so the comparison uses a 12-person team. Priced per seat, 12 users would run $360.00 a month on RingCentral RingEX Core and $299.40 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,452 less than RingCentral for a janitorial company in Minnesota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Minnesota

Minnesota has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a janitorial company can hold a number in more than one of them.

How Callata works for janitorial services in Minnesota

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Minnesota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.