Business phone system for supermarkets and grocery stores in Mississippi

How many supermarkets and grocery stores operate in Mississippi

The Census Bureau counted 405 supermarkets and grocery stores in Mississippi in its 2023 County Business Patterns (NAICS 445110). They employed 16,309 people in mid-March and reported $398.6 million in annual payroll. That is the 35th highest count among the 51 states and DC with published figures. Supermarkets and grocery stores make up 0.67% of the 60,465 business establishments in the state.

Per 100,000 residents (2024 estimate) Mississippi has 13.8 supermarkets and grocery stores, 25.6% below the national rate of 18.5. The average establishment has 40.3 employees against 44.6 nationally. Payroll per employee is $24,437, 18.0% below the U.S. figure of $29,817.

Mississippi's largest markets for supermarkets and grocery stores

Census published grocery store counts for 20 metro or micropolitan areas that include part of Mississippi. The largest is Memphis, TN-MS-AR, with 193 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 66% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at supermarkets and grocery stores in Mississippi

21.0% of Mississippi's supermarkets and grocery stores with employees had fewer than five people in March 2023, compared with 32.9% nationally. 28.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a grocery store in Mississippi has to catch

Independent grocers take calls about stock, deli and bakery orders, and departments need calls routed to them. Holiday orders bring call peaks. That holds for supermarkets and grocery stores in Mississippi as much as anywhere.

Calls a grocery store in Mississippi might handle in a typical week include:

• A customer calls about hours.
• The store calls a customer when an order is ready.
• A customer calls about a product in stock.

When nobody can pick up

After-hours calls are mostly hours questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 40-person grocery store

Supermarkets and grocery stores in Mississippi average 40.3 employees, so the comparison uses a 40-person team. On a per-user plan that headcount sets the bill: $998.00 a month on Ooma Office Pro or $1,200.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 40 people cost $799.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $4,812. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Mississippi

Mississippi has 5 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for supermarkets and grocery stores in Mississippi

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Mississippi, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.