Business phone system for gift, novelty and souvenir stores in Maine

Gift, novelty and souvenir stores in Maine by the numbers

Maine had 222 gift, novelty and souvenir stores in 2023, according to Census County Business Patterns (NAICS 453220, Gift, Novelty, and Souvenir Stores). They employed 741 people in mid-March and reported $25.6 million in annual payroll. That is the 29th highest count among the 51 states and DC with published figures. Gift, novelty and souvenir stores make up 0.51% of the 43,345 business establishments in the state.

Per 100,000 residents (2024 estimate) Maine has 15.8 gift, novelty and souvenir stores, 184.4% above the national rate of 5.6. The average establishment has 3.3 employees against 6.8 nationally. Payroll per employee is $34,567, 35.4% above the U.S. figure of $25,533.

Maine's largest markets for gift, novelty and souvenir stores

Census published gift shop counts for 4 metro or micropolitan areas that include part of Maine. The largest is Portland, ME, with 107 establishments. Single-state metro and micropolitan areas account for 61% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at gift, novelty and souvenir stores in Maine

77.9% of Maine's gift, novelty and souvenir stores with employees had fewer than five people in March 2023, compared with 55.8% nationally. 92.3% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for gift, novelty and souvenir stores in Maine

Gift shops take calls about stock, holds and gift wrapping, with seasonal peaks. Quick answers help capture holiday sales.

Typical inbound and outbound calls for gift, novelty and souvenir stores in Maine:

• A customer calls to ask about a specific item.
• A customer calls to hold an item.
• A customer calls about holiday hours.

What gift, novelty and souvenir stores text about

Shops text hold and order-ready notices.

Texting from a local number in Maine requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a gift shop in Maine

Gift, novelty and souvenir stores in Maine average 3.3 employees, so the comparison uses a 3-person team. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.

At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.

Area codes in Maine

Maine has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a gift shop can hold a number in more than one of them.

How Callata works for gift, novelty and souvenir stores in Maine

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Maine is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.