CallataGuidesBusiness phone system for nursery, garden center and farm supply stores in Scranton, PA
Nursery, garden center and farm supply stores in the Scranton--Wilkes-Barre, PA metro area: 20 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 20CBP 2023
- Employees
- 182mid-March 2023
- Per 100k residents
- 3.5U.S. 3.9
- Rank
- 121st of 736areas by count
The garden center market in Scranton, PA
County Business Patterns counts 20 nursery, garden center and farm supply stores (NAICS 444220, Nursery, Garden Center, and Farm Supply Stores) in the Scranton--Wilkes-Barre, PA metro area for 2023. They employed 182 people in mid-March and paid $5,598,000 in annual payroll. By establishment count the area is 121st out of 736 areas with published figures for nursery, garden center and farm supply stores.
Measured against its 574,000 residents (2024 estimate), the area has 3.5 nursery, garden center and farm supply stores per 100,000 people; the U.S. rate is 3.9, so Scranton, PA is 10.2% below the national figure. The average establishment here has 9.1 employees, compared with 11.1 nationally. Payroll per employee comes to $30,758, 14.7% below the national $36,065.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 20 | 524 | 13,195 |
| Mid-March employees | 182 (moderate noise) | 5,442 (moderate noise) | 146,650 (moderate noise) |
| Annual payroll | $5,598,000 (moderate noise) | $177,380,000 | $5,288,872,000 |
| Employees per establishment | 9.1 | 10.4 | 11.1 |
| Payroll per employee | $30,758 | $32,595 | $36,065 |
| Establishments per 100,000 residents | 3.5 | 4.0 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at nursery, garden center and farm supply stores in Scranton, PA
Of the nursery, garden center and farm supply stores in Scranton, PA that had employees in March 2023, 40.0% had fewer than five (the U.S. share is 36.7%). 65.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 8 | 40.0% | 36.7% |
| 5–9 employees | 5 | 25.0% | 20.7% |
| 10–19 employees | 4 | 20.0% | 25.6% |
| 20–49 employees | 3 | 15.0% | 15.3% |
| 50 or more employees | 0 | 0.0% | 1.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for nursery, garden center and farm supply stores in Scranton, PA
Garden centers are seasonal and busy, with customers calling about plant availability, delivery and landscaping supplies. Spring peaks strain small staffs.
Typical inbound and outbound calls for nursery, garden center and farm supply stores in Scranton, PA:
- The store calls a customer when an order arrives.
- A customer calls to ask whether a plant is in stock.
- A customer calls about delivery.
Business texting for nursery, garden center and farm supply stores
Garden centers text order-ready and delivery notices.
Texts sent from a local business number in Scranton, PA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 9-person garden center
The average garden center in Scranton, PA has 9.1 employees, so a 9-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a garden center in Scranton, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for nursery, garden center and farm supply stores in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets customers in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What nursery, garden center and farm supply stores in Scranton, PA get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many nursery, garden center and farm supply stores are there in Scranton, PA?
Census County Business Patterns counted 20 nursery, garden center and farm supply stores in the Scranton--Wilkes-Barre, PA metro area in 2023. They employed 182 people in mid-March.
What does a business phone system cost for a 9-person garden center?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a garden center in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a garden center?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.