CallataGuidesBusiness phone system for investment advice firms in Scranton, PA
Investment advice firms in the Scranton--Wilkes-Barre, PA metro area: 32 establishments in 2023, the local area codes, and what phone service costs a 5-person team.
- Establishments
- 32CBP 2023
- Per 100k residents
- 5.6U.S. 6.9
- Rank
- 108th of 478areas by count
The financial advisory firm market in Scranton, PA
County Business Patterns counts 32 investment advice firms (NAICS 523930, Investment Advice) in the Scranton--Wilkes-Barre, PA metro area for 2023. That ranks 108th of the 478 metro and micropolitan areas where Census published a count for this industry.
With 574,000 residents in the Census 2024 estimate, that is 5.6 investment advice firms per 100,000 people, 18.8% below the national rate of 6.9.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 32 | 879 | 23,359 |
| Mid-March employees | 181 (high noise) | 4,463 | 110,125 |
| Annual payroll | $23,197,000 (high noise) | $632,034,000 | $18,481,170,000 |
| Employees per establishment | — | 5.1 | 4.7 |
| Payroll per employee | — | $141,616 | $167,820 |
| Establishments per 100,000 residents | 5.6 | 6.7 | 6.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big investment advice firms in Scranton, PA are
Of the investment advice firms in Scranton, PA that had employees in March 2023, 87.1% had fewer than five (the U.S. share is 84.5%). 100.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 27 | 87.1% | 84.5% |
| 5–9 employees | 4 | 12.9% | 9.4% |
| 10–19 employees | not published | — | 3.4% |
| 20–49 employees | not published | — | 1.7% |
| 50 or more employees | 0 | 0.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a financial advisory firm in Scranton, PA has to catch
Advisory firms build long relationships, so the phone experience reflects on the practice. Clients call about market moves, transfers and planning meetings, and those conversations often need to be documented. That holds for investment advice firms in Scranton, PA as much as anywhere.
Calls a financial advisory firm in Scranton, PA might handle in a typical week include:
- The firm calls a client to confirm a distribution request.
- A prospect calls after a referral from a friend.
- A client calls during a volatile market to talk with their advisor.
When nobody can pick up
After-hours calls are usually meeting or document requests that can be returned the next business day.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Callata vs. per-seat pricing for investment advice firms in Scranton, PA
Census did not publish a reliable employee count for investment advice firms in Scranton, PA, so this comparison uses the U.S. average of 5 people per establishment. Priced per seat, 5 users would run $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for investment advice firms in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for investment advice firms
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Scranton, PA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Registered firms should check their books-and-records obligations before texting clients about accounts.
Frequently asked questions
How many investment advice firms are there in Scranton, PA?
Census County Business Patterns counted 32 investment advice firms in the Scranton--Wilkes-Barre, PA metro area in 2023.
What does a business phone system cost for a 5-person financial advisory firm?
At month-to-month list prices checked September 28, 2026, 5 users cost $150.00 a month on RingCentral RingEX Core and $124.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a financial advisory firm in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a financial advisory firm?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Registered firms should check their books-and-records obligations before texting clients about accounts.