CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Jacksonville, FL
Computer and office machine repair and maintenance shops in the Jacksonville, FL metro area: 31 establishments in 2023, the local area codes, and what phone service costs a 2-person team.
- Establishments
- 31CBP 2023
- Employees
- 65mid-March 2023
- Per 100k residents
- 1.8U.S. 1.3
- Rank
- 30th of 259areas by count
How many computer and office machine repair and maintenance shops are in Jacksonville, FL?
There were 31 computer and office machine repair and maintenance shops in the Jacksonville, FL metro area in 2023, according to Census County Business Patterns (NAICS 811212, Computer and Office Machine Repair and Maintenance). Together they reported 65 mid-March employees and $3,831,000 of payroll for the year. That ranks 30th of the 259 metro and micropolitan areas where Census published a count for this industry.
With 1.8 million residents in the Census 2024 estimate, that is 1.8 computer and office machine repair and maintenance shops per 100,000 people, 32.2% above the national rate of 1.3. Establishments average 2.1 employees, 66.6% below the U.S. average of 6.3. Payroll per employee comes to $58,938, in line with the national $58,167.
| Measure | Jacksonville, FL | Florida | United States |
|---|---|---|---|
| Establishments | 31 | 461 | 4,531 |
| Mid-March employees | 65 (moderate noise) | 1,481 | 28,425 |
| Annual payroll | $3,831,000 | $75,991,000 | $1,653,400,000 |
| Employees per establishment | 2.1 | 3.2 | 6.3 |
| Payroll per employee | $58,938 | $51,311 | $58,167 |
| Establishments per 100,000 residents | 1.8 | 2.0 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: computer and office machine repair and maintenance shops in Jacksonville, FL
Of the computer and office machine repair and maintenance shops in Jacksonville, FL that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 74.1%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 28 | 100.0% | 74.1% |
| 5–9 employees | not published | — | 15.1% |
| 10–19 employees | not published | — | 6.1% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What computer and office machine repair and maintenance shops in Jacksonville, FL use the phone for
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming.
Typical inbound and outbound calls for computer and office machine repair and maintenance shops in Jacksonville, FL:
- A customer calls to ask whether a laptop screen can be replaced.
- A customer asks about data transfer to a new computer.
- An office calls about a printer service contract.
Calls after closing time
After-hours calls are mostly status questions that a text update can answer.
With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.
Callata vs. per-seat pricing for computer and office machine repair and maintenance shops in Jacksonville, FL
The average computer repair shop in Jacksonville, FL has 2.1 employees, so a 2-person team is a reasonable benchmark. Priced per seat, 2 users would run $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 2 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Jacksonville, FL
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 904 has the most, with 621 of 644 exchanges (96%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 904 | 621 | Eastern | 1965 | 324 |
| 324 | 16 | Eastern | 2024 | 904 |
| 352 | 7 | Eastern | 1995 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a computer repair shop in Jacksonville, FL
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Jacksonville, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Jacksonville, FL?
Census County Business Patterns counted 31 computer and office machine repair and maintenance shops in the Jacksonville, FL metro area in 2023. They employed 65 people in mid-March.
What does a business phone system cost for a 2-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 2 users cost $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a computer repair shop in Jacksonville, FL use?
Area code 904 has the most assigned exchanges among the area's named places, followed by 324 and 352. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.