CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Tampa, FL
Computer and office machine repair and maintenance shops in the Tampa-St. Petersburg-Clearwater, FL metro area: 58 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 58CBP 2023
- Employees
- 191mid-March 2023
- Per 100k residents
- 1.7U.S. 1.3
- Rank
- 14th of 259areas by count
Computer and office machine repair and maintenance shops in Tampa, FL by the numbers
There were 58 computer and office machine repair and maintenance shops in the Tampa-St. Petersburg-Clearwater, FL metro area in 2023, according to Census County Business Patterns (NAICS 811212, Computer and Office Machine Repair and Maintenance). Together they reported 191 mid-March employees and $8,155,000 of payroll for the year. That ranks 14th of the 259 metro and micropolitan areas where Census published a count for this industry.
With 3.4 million residents in the Census 2024 estimate, that is 1.7 computer and office machine repair and maintenance shops per 100,000 people, 27.1% above the national rate of 1.3. Establishments average 3.3 employees, 47.5% below the U.S. average of 6.3. Payroll per employee comes to $42,696, 26.6% below the national $58,167.
| Measure | Tampa, FL | Florida | United States |
|---|---|---|---|
| Establishments | 58 | 461 | 4,531 |
| Mid-March employees | 191 (moderate noise) | 1,481 | 28,425 |
| Annual payroll | $8,155,000 | $75,991,000 | $1,653,400,000 |
| Employees per establishment | 3.3 | 3.2 | 6.3 |
| Payroll per employee | $42,696 | $51,311 | $58,167 |
| Establishments per 100,000 residents | 1.7 | 2.0 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at computer and office machine repair and maintenance shops in Tampa, FL
Of the computer and office machine repair and maintenance shops in Tampa, FL that had employees in March 2023, 80.4% had fewer than five (the U.S. share is 74.1%). 100.0% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 45 | 80.4% | 74.1% |
| 5–9 employees | 11 | 19.6% | 15.1% |
| 10–19 employees | not published | — | 6.1% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for computer and office machine repair and maintenance shops in Tampa, FL
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming. That holds for computer and office machine repair and maintenance shops in Tampa, FL as much as anywhere.
A few of the calls that come in to computer and office machine repair and maintenance shops in Tampa, FL:
- An office calls about a printer service contract.
- A customer asks about data transfer to a new computer.
- A customer calls to check on a repair.
Calls after closing time
After-hours calls are mostly status questions that a text update can answer.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
Phone system pricing for a 3-person computer repair shop
The average computer repair shop in Tampa, FL has 3.3 employees, so a 3-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 3 users on RingCentral RingEX Core cost $90.00 a month and 3 on Ooma Office Pro cost $74.85. Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Tampa, FL
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 727 has the most, with 593 of 927 exchanges (64%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 727 | 593 | Eastern | 1998 | none |
| 813 | 249 | Eastern | 1953 | 656 |
| 352 | 69 | Eastern | 1995 | none |
| 656 | 16 | Eastern | 2022 | 813 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a computer repair shop in Tampa, FL
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Tampa, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Tampa, FL?
Census County Business Patterns counted 58 computer and office machine repair and maintenance shops in the Tampa-St. Petersburg-Clearwater, FL metro area in 2023. They employed 191 people in mid-March.
What does a business phone system cost for a 3-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a computer repair shop in Tampa, FL use?
Area code 727 has the most assigned exchanges among the area's named places, followed by 813 and 352. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.