CallataGuidesGet a local business phone number in Jacksonville, FL
Jacksonville's area codes, prefixes and carriers from NANPA records, and how to put a Jacksonville number in front of your customers.
- Area code
- 904 / 324
- Exchanges
- 493NANPA-assigned
- Carriers
- 42
- Population
- 1,009,833Census 2024 est.
What area code is Jacksonville, FL?
Jacksonville city is a Census place in Duval County, Florida, with an estimated 1,009,833 residents in 2024. NANPA lists 493 exchanges for its rate center across 2 area codes; 904 has the most (483, 98%). 904 is part of an overlay with 324, so a new local number in Jacksonville may carry any of those codes depending on which have numbers available. Jacksonville is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 904 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Who holds Jacksonville phone exchanges
42 carriers hold the 493 exchanges assigned to Jacksonville's rate center. Bellsouth Telecomm INC d/b/a Southern Bell Tel & Tel has the most, with 153. 324 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Bellsouth Telecomm INC d/b/a Southern Bell Tel & Tel | 153 | 31% |
| Powertel Jacksonville Licenses, INC. | 65 | 13% |
| New Cingular Wireless PCS, LLC - Ga | 61 | 12% |
| Cellco Partnership d/b/a Verizon Wireless - FL | 47 | 9.5% |
| Metropcs, INC. | 29 | 5.9% |
| Onvoy, LLC - FL | 24 | 4.9% |
| Teleport Communications America, LLC - FL | 20 | 4.1% |
| Paetec Itel, LLC | 14 | 2.8% |
| Level 3 Communications, LLC - FL | 8 | 1.6% |
| Comcast Ip Phone, LLC | 8 | 1.6% |
| Bandwidth.com CLEC, LLC - FL | 6 | 1.2% |
| American Messaging Services, LLC | 5 | 1.0% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Jacksonville phone prefixes
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Jacksonville's rate center (JACKSONVL). The earliest assignment date recorded in the file for these codes is 2001. 72 of the 493 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 324 | 200, 201, 202, 204, 222, 224, 444, 465, 587, 880 |
| 904 | 200, 202, 204, 207, 208, 210, 212, 216, 218, 219, 220, 221, 223, 224, 226, 227, 228, 229, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 244, 245, 248, 250, 251, 252, 253, 254, 255, 256, 258, 260, 262, 265, 268, 271, 279, 281, 288, 292, 294, 296, 300, 301, 302, 303, 304, 305, 306, 307, 308, 309, 312, 313, 314, 316, 317, 318, 319, 322, 323, 327, 328, 329, 330, 332, 333, 334, 337, 338, 340, 343, 345, 346, 348, 349, 350, 351, 352, 353, 354, 355, 356, 357, 358, 359, 360, 361, 362, 363, 365, 366, 367, 370, 371, 374, 376, 378, 379, 380, 381, 382, 383, 384, 386, 387, 388, 389, 390, 391, 393, 394, 396, 398, 399, 400, 401, 402, 403, 404, 405, 407, 410, 412, 414, 416, 418, 419, 420, 421, 422, 423, 424, 425, 426, 427, 428, 431, 433, 434, 437, 438, 440, 442, 443, 444, 445, 446, 448, 450, 451, 453, 455, 456, 457, 462, 463, 464, 465, 469, 470, 472, 475, 476, 477, 479, 480, 482, 483, 485, 486, 487, 488, 489, 490, 493, 496, 497, 498, 499, 500, 502, 503, 504, 508, 509, 510, 512, 513, 514, 515, 516, 517, 518, 519, 520, 521, 523, 524, 525, 527, 528, 532, 534, 535, 536, 537, 538, 539, 542, 544, 545, 546, 549, 551, 553, 554, 559, 562, 563, 564, 565 |
First 240 of 493 prefixes. Source: NANPA.
When Jacksonville's exchanges were assigned
The table groups Jacksonville's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 91 | 39% |
| 2010s | 69 | 30% |
| 2020s | 72 | 31% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Jacksonville
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Jacksonville's numbers are rated to the JACKSONVL rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Jacksonville number.
If your business already has a Jacksonville number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near Jacksonville
Jacksonville is part of the Jacksonville, FL metro area, home to 1.8 million people in 2024. County Business Patterns counted 44,152 business establishments in the Jacksonville, FL metro area in 2023, employing 664,343 people. The largest sectors by establishment count are professional, scientific, and technical services (5,674), retail trade (5,351), and health care and social assistance (5,184).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Physician practices | 1,583 | 19,619 | 12.4 |
| Offices of real estate agents and brokers | 1,401 | 2,774 | 2.0 |
| Limited-service restaurants | 1,373 | 26,797 | 19.5 |
| Full-service restaurants | 1,267 | 31,385 | 24.8 |
| Law offices | 900 | 5,867 | 6.5 |
| Residential remodelers | 795 | 2,330 | 2.9 |
| Landscaping services | 794 | 5,707 | 7.2 |
| Management consulting firms | 667 | 2,674 | 4.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Jacksonville business line
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Jacksonville is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 15 users, the rounded average establishment size in the Jacksonville, FL metro area. At list prices checked September 28, 2026, that is $374.25 a month on Ooma Office Pro and $450.00 on RingCentral RingEX Core. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Jacksonville, FL?
Jacksonville has exchanges in 904 and 324; 904 has the most.
How many phone companies have exchanges in Jacksonville?
42, holding 493 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Jacksonville business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Jacksonville?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 15 users come to $299.00 a month. For comparison, 15 users on RingCentral RingEX Core list at $450.00 a month (checked September 28, 2026).