CallataGuidesBusiness phone system for family clothing stores in New York, NY-NJ
Family clothing stores in the New York-Newark-Jersey City, NY-NJ metro area: 1,836 establishments in 2023, the local area codes, and what phone service costs a 30-person team.
- Establishments
- 1,836CBP 2023
- Employees
- 55,746mid-March 2023
- Per 100k residents
- 9.2U.S. 8.2
- Rank
- 1st of 607areas by count
The clothing store market in New York, NY-NJ
There were 1,836 family clothing stores in the New York-Newark-Jersey City, NY-NJ metro area in 2023, according to Census County Business Patterns (NAICS 448140, Family Clothing Stores). Together they reported 55,746 mid-March employees and $1.7 billion of payroll for the year. That ranks 1st of the 607 metro and micropolitan areas where Census published a count for this industry.
With 19.9 million residents in the Census 2024 estimate, that is 9.2 family clothing stores per 100,000 people, 11.9% above the national rate of 8.2. Establishments average 30.4 employees, 14.8% above the U.S. average of 26.4. Payroll per employee comes to $31,328, 40.8% above the national $22,257.
| Measure | New York, NY-NJ | New York | United States |
|---|---|---|---|
| Establishments | 1,836 | 1,733 | 27,986 |
| Mid-March employees | 55,746 | 50,186 | 739,932 |
| Annual payroll | $1,746,403,000 | $1,470,951,000 | $16,468,650,000 |
| Employees per establishment | 30.4 | 29.0 | 26.4 |
| Payroll per employee | $31,328 | $29,310 | $22,257 |
| Establishments per 100,000 residents | 9.2 | 8.7 | 8.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at family clothing stores in New York, NY-NJ
Of the family clothing stores in New York, NY-NJ that had employees in March 2023, 24.4% had fewer than five (the U.S. share is 17.7%). 39.8% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 447 | 24.4% | 17.7% |
| 5–9 employees | 283 | 15.4% | 17.1% |
| 10–19 employees | 336 | 18.3% | 21.1% |
| 20–49 employees | 378 | 20.6% | 27.5% |
| 50 or more employees | 390 | 21.3% | 16.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What family clothing stores in New York, NY-NJ use the phone for
Independent clothing stores take calls about sizes, holds and alterations. Personal service helps compete with larger retailers.
Typical inbound and outbound calls for family clothing stores in New York, NY-NJ:
- A customer calls to ask whether a size is available.
- A customer calls about returns.
- A customer calls to place a hold.
Calls after closing time
After-hours calls are mostly hours and stock questions.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a clothing store in New York, NY-NJ
The average clothing store in New York, NY-NJ has 30.4 employees, so a 30-person team is a reasonable benchmark. Priced per seat, 30 users would run $900.00 a month on RingCentral RingEX Core and $748.50 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 30 people cost $599.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $3,612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $599.00 | $7,188.00 |
| Quo (Starter) | $19.00 per user | $570.00 | $6,840.00 |
| Nextiva (Core) | $23.00 per user | $690.00 | $8,280.00 |
| Ooma (Office Pro) | $24.95 per user | $748.50 | $8,982.00 |
| Dialpad (Standard) | $27.00 per user | $810.00 | $9,720.00 |
| RingCentral (RingEX Core) | $30.00 per user | $900.00 | $10,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in New York, NY-NJ
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 201 has the most, with 761 of 3,908 exchanges (19%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 201 | 761 | Eastern | 1947 | 551 |
| 732 | 742 | Eastern | 1997 | 848 |
| 973 | 643 | Eastern | 1997 | 862 |
| 908 | 536 | Eastern | 1990 | none |
| 631 | 341 | Eastern | 1999 | 934 |
| 862 | 320 | Eastern | 2001 | 973 |
| 551 | 296 | Eastern | 2001 | 201 |
| 848 | 269 | Eastern | 2001 | 732 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What family clothing stores in New York, NY-NJ get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in New York, NY-NJ, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many family clothing stores are there in New York, NY-NJ?
Census County Business Patterns counted 1,836 family clothing stores in the New York-Newark-Jersey City, NY-NJ metro area in 2023. They employed 55,746 people in mid-March.
What does a business phone system cost for a 30-person clothing store?
At month-to-month list prices checked September 28, 2026, 30 users cost $900.00 a month on RingCentral RingEX Core and $748.50 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $599.00.
What area code should a clothing store in New York, NY-NJ use?
Area code 201 has the most assigned exchanges among the area's named places, followed by 732 and 973. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a clothing store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.