Business phone system for passenger car rental agencies in Montana

Passenger car rental agencies in Montana by the numbers

County Business Patterns counts 55 establishments in Montana classified as Passenger Car Rental (NAICS 532111) for 2023. They employed 586 people in mid-March and reported $23.2 million in annual payroll. That is the 38th highest count among the 51 states and DC with published figures. Passenger car rental agencies make up 0.13% of the 42,566 business establishments in the state.

Per 100,000 residents (2024 estimate) Montana has 4.8 passenger car rental agencies, 72.3% above the national rate of 2.8.

Passenger car rental agencies by metro area in Montana

Census published car rental agency counts for 7 metro or micropolitan areas that include part of Montana. The largest is Bozeman, MT, with 11 establishments. Single-state metro and micropolitan areas account for 98% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at passenger car rental agencies in Montana

39.6% of Montana's passenger car rental agencies with employees had fewer than five people in March 2023, compared with 46.7% nationally. 58.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Why the phone matters for passenger car rental agencies in Montana

Rental agencies take reservation, extension and return calls. Independent and franchise locations rely on the phone for local customers.

A few of the calls that come in to passenger car rental agencies in Montana:

• The agency calls a customer about a late return.
• A customer calls about a damage question.
• A traveler calls about availability.

When nobody can pick up

After-hours calls are usually about returns and reservations.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a car rental agency in Montana

Passenger car rental agencies in Montana average 10.7 employees, so the comparison uses an 11-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 11 users on RingCentral RingEX Core cost $330.00 a month and 11 on Ooma Office Pro cost $274.45. On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Montana

Montana has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your renters know, subject to carrier inventory, or port your current number for free.

How Callata works for passenger car rental agencies in Montana

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Montana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.