CallataGuidesBusiness phone system for appliance repair and maintenance services in Hawaii
27 appliance repair and maintenance services operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 27CBP 2023
- Per 100k residents
- 1.9U.S. 1.6
- State rank
- 39th of 50by count
Appliance repair and maintenance services in Hawaii by the numbers
County Business Patterns counts 27 establishments in Hawaii classified as Appliance Repair and Maintenance (NAICS 811412) for 2023. That is the 39th highest count among the 50 states and DC with published figures. Appliance repair and maintenance services make up 0.08% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 1.9 appliance repair and maintenance services, 13.5% above the national rate of 1.6.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 27 | 5,595 |
| Mid-March employees | 116 (high noise) | 24,621 |
| Annual payroll | $5,115,000 (moderate noise) | $1,157,842,000 |
| Employees per establishment | — | 4.4 |
| Payroll per employee | — | $47,027 |
| Establishments per 100,000 residents | 1.9 | 1.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where appliance repair and maintenance services in Hawaii are concentrated
Census published appliance repair company counts for 3 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 16 establishments. Single-state metro and micropolitan areas account for 96% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 16 | 43 | 1.6 |
| Kahului, HI | 6 | — | 3.7 |
| Hilo, HI | 4 | — | 1.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at appliance repair and maintenance services in Hawaii
100.0% of Hawaii's appliance repair and maintenance services with employees had fewer than five people in March 2023, compared with 79.5% nationally. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 24 | 100.0% | 79.5% |
| 5–9 employees | not published | — | 12.1% |
| 10–19 employees | not published | — | 5.4% |
| 20–49 employees | not published | — | 2.3% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What appliance repair and maintenance services in Hawaii use the phone for
A broken refrigerator or washer is urgent for a household, and people call around until someone can come out. Scheduling, parts and follow-up visits generate many calls.
Calls an appliance repair company in Hawaii might handle in a typical week include:
- A homeowner calls about a refrigerator that stopped cooling.
- The company calls customers with an arrival window.
- A customer calls to check on a part.
Texting customers
Repair companies text arrival windows and parts updates.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs an appliance repair company in Hawaii
The comparison uses a 4-person team, the rounded U.S. average for appliance repair and maintenance services. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for an appliance repair company in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an appliance repair company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for appliance repair and maintenance services in Hawaii
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many appliance repair and maintenance services are in Hawaii?
27 in 2023, according to Census County Business Patterns.
Which Hawaii metro area has the most appliance repair and maintenance services?
Urban Honolulu, HI, with 16 establishments in 2023.
What does a phone system cost a 4-person appliance repair company?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.