CallataGuidesBusiness phone system for appliance repair and maintenance services in Urban Honolulu, HI
Appliance repair and maintenance services in the Urban Honolulu, HI metro area: 16 establishments in 2023, the local area codes, and what phone service costs a 3-person team.
- Establishments
- 16CBP 2023
- Employees
- 43mid-March 2023
- Per 100k residents
- 1.6U.S. 1.6
- Rank
- 57th of 279areas by count
Appliance repair and maintenance services in Urban Honolulu, HI by the numbers
The Census Bureau's 2023 County Business Patterns lists 16 establishments classified as Appliance Repair and Maintenance (NAICS 811412) in the Urban Honolulu, HI metro area. They employed 43 people in mid-March and paid $2,106,000 in annual payroll. By establishment count the area is 57th out of 279 areas with published figures for appliance repair and maintenance services.
Measured against its 999,000 residents (2024 estimate), the area has 1.6 appliance repair and maintenance services per 100,000 people; the U.S. rate is 1.6, so Urban Honolulu, HI is 2.6% below the national figure. The average establishment here has 2.7 employees, compared with 4.4 nationally. Payroll per employee comes to $48,977, 4.1% above the national $47,027.
| Measure | Urban Honolulu, HI | Hawaii | United States |
|---|---|---|---|
| Establishments | 16 | 27 | 5,595 |
| Mid-March employees | 43 (moderate noise) | 116 (high noise) | 24,621 |
| Annual payroll | $2,106,000 | $5,115,000 (moderate noise) | $1,157,842,000 |
| Employees per establishment | 2.7 | — | 4.4 |
| Payroll per employee | $48,977 | — | $47,027 |
| Establishments per 100,000 residents | 1.6 | 1.9 | 1.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big appliance repair and maintenance services in Urban Honolulu, HI are
Of the appliance repair and maintenance services in Urban Honolulu, HI that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 79.5%). Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 100.0% | 79.5% |
| 5–9 employees | not published | — | 12.1% |
| 10–19 employees | not published | — | 5.4% |
| 20–49 employees | not published | — | 2.3% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for appliance repair and maintenance services in Urban Honolulu, HI
A broken refrigerator or washer is urgent for a household, and people call around until someone can come out. Scheduling, parts and follow-up visits generate many calls.
Typical inbound and outbound calls for appliance repair and maintenance services in Urban Honolulu, HI:
- The company calls customers with an arrival window.
- A property manager calls about a unit's dishwasher.
- A customer calls to check on a part.
What appliance repair and maintenance services text about
Repair companies text arrival windows and parts updates.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
Phone system pricing for a 3-person appliance repair company
The average appliance repair company in Urban Honolulu, HI has 2.7 employees, so a 3-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
How Callata works for appliance repair and maintenance services
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Urban Honolulu, HI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many appliance repair and maintenance services are there in Urban Honolulu, HI?
Census County Business Patterns counted 16 appliance repair and maintenance services in the Urban Honolulu, HI metro area in 2023. They employed 43 people in mid-March.
What does a business phone system cost for a 3-person appliance repair company?
At month-to-month list prices checked September 28, 2026, 3 users cost $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
Can an AI receptionist answer calls for an appliance repair company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.