Area code 831
Where 831 is, how it is dialed, which carriers hold its numbers and how many of its codes are in use, from NANPA's 10/01/2026 files.
- State
- CA
- In service
- 1998
- Assigned codes
- 406of 800 possible
- Carriers
- 45
About area code 831
Area code 831 is a geographic area code in California, in service since July 11, 1998, according to the North American Numbering Plan Administrator (NANPA). It is not part of an overlay, so every number in its territory starts with 831. It is in the Pacific time zone. The places with the most assigned exchanges include Salinas, Santa Cruz, Monterey, Watsonville, and Hollister. By population, its largest named places are Salinas, Santa Cruz, Watsonville, Hollister, and Monterey.
| Item | Value |
|---|---|
| State | California |
| In service since | July 11, 1998 |
| Assigned by NANPA | May 22, 1997 |
| Overlay | No |
| Parent area code (NANPA) | 408 |
| Time zone | Pacific |
| Local calls within the code | seven digits |
| Assigned central office codes | 406 |
| Rate centers with codes | 24 |
| Carriers holding codes | 45 |
| Pooled codes | 308 |
| Codes assigned since 2020 | 50 |
| Relief planning in progress | No |
Source: NANPA NPA report and utilized central office code file, both dated 10/01/2026.
Cities and towns in area code 831
831 holds 1.8% of the 22,087 central office codes assigned in California, the 28th most of the state's 41 codes. 9 Census places could be matched to rate centers with 831 exchanges; the most populous are Salinas (161,000), Santa Cruz (62,581), Watsonville (51,320), and Hollister (45,033). For a storefront or service area inside 831, the place pages show which prefixes are rated local there.
| Place | Population (2024) | Area codes | Exchanges | Carriers |
|---|---|---|---|---|
| Salinas, CA | 160,783 | 408, 831 | 96 | 27 |
| Santa Cruz, CA | 62,581 | 831 | 76 | 20 |
| Watsonville, CA | 51,320 | 831 | 30 | 14 |
| Hollister, CA | 45,033 | 408, 831 | 23 | 11 |
| Monterey, CA | 29,015 | 831 | 64 | 28 |
| Soledad, CA | 26,345 | 831 | 8 | 7 |
| Greenfield, CA | 21,042 | 831 | 7 | 5 |
| King City, CA | 13,920 | 831 | 7 | 6 |
| Gonzales, CA | 8,431 | 831 | 7 | 7 |
Population: Census Vintage 2024 estimates for the matched place. Exchanges and carriers: NANPA utilized code file.
Ten-digit and seven-digit dialing in 831
According to NANPA's dialing-plan data, local calls within 831 are dialed as seven digits and toll calls as seven digits. Seven-digit local dialing is still permitted here, but customers calling from other area codes, and every mobile contact list, use all ten digits.
Carriers with 831 numbers
45 carriers hold the 406 central office codes assigned in 831. Pacific Bell has the most, with 124 (31%). 308 of the codes (76%) are pooled, meaning the code holder shares blocks of 1,000 numbers with other carriers instead of using all 10,000 itself. Numbers can move between carriers through porting, so a code's holder tells you where the block started, not where every number lives now.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Pacific Bell | 124 | 31% |
| New Cingular Wireless PCS, LLC | 35 | 8.6% |
| Onvoy, LLC - CA | 31 | 7.6% |
| Cellco Partnership d/b/a Verizon Wireless - CA | 30 | 7.4% |
| Level 3 Communications, LLC - CA | 26 | 6.4% |
| Ip Horizon LLC | 14 | 3.4% |
| T-mobile USA, INC. | 13 | 3.2% |
| Metropcs, INC. | 13 | 3.2% |
| U.s. Telepacific Corp. d/b/a TPX Communications | 11 | 2.7% |
| Bandwidth.com CLEC, LLC - CA | 11 | 2.7% |
| Fractel, LLC | 10 | 2.5% |
| Peerless Network of California, LLC - CA | 8 | 2.0% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Rate centers and towns in 831
NANPA assigns each central office code to a rate center, the local calling area that decides whether a call is local or toll. 831 has codes in 24 rate centers. The table lists the rate centers with the most codes, with the matching Census place where the abbreviation could be matched.
| Rate center (NANPA) | Place | Codes |
|---|---|---|
| SALINAS | Salinas, CA | 84 |
| SANTA CRUZ | Santa Cruz, CA | 76 |
| MONTEREY | Monterey, CA | 64 |
| WATSONVL | Watsonville, CA | 30 |
| HOLLISTER | Hollister, CA | 22 |
| APTOS | not matched | 19 |
| CARMEL | not matched | 12 |
| BEN LOMOND | not matched | 11 |
| FELTON | not matched | 9 |
| BOULDERCRK | not matched | 9 |
| SOLEDAD | Soledad, CA | 8 |
| GREENFIELD | Greenfield, CA | 7 |
| KING CITY | King City, CA | 7 |
| GONZALES | Gonzales, CA | 7 |
| BIG SUR | not matched | 6 |
| TRES PINOS | not matched | 6 |
| CASTROVL | not matched | 6 |
| CARMEL VLY | not matched | 5 |
| SAN ARDO | not matched | 4 |
| CHUALAR | not matched | 4 |
| SAN JUAN | not matched | 4 |
| SAN LUCAS | not matched | 4 |
| PINNACLES | not matched | 1 |
| IDRIA | not matched | 1 |
Number supply in 831
An area code has 800 possible central office codes that start with 2 through 9, a few of which are reserved (such as N11 service codes and 555). 406 are assigned in 831, 51% of 800. 50 were assigned in 2020 or later.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 37 | 31% |
| 2010s | 33 | 28% |
| 2020s | 50 | 42% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
A local 831 number on Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in area code 831, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
Where is area code 831?
831 is a geographic area code in California. Places with the most assigned exchanges include Salinas, Santa Cruz, Monterey, and Watsonville.
What time zone is area code 831 in?
NANPA lists 831 in the Pacific time zone.
When did area code 831 go into service?
NANPA records an in-service date of July 11, 1998. The code was assigned on May 22, 1997.
Is 831 an overlay area code?
No. NANPA does not list 831 as part of an overlay.
Can my business get a 831 phone number?
Callata includes up to 3 local numbers on its $99/month plan (5 users included). Which 831 numbers are open depends on carrier inventory when you choose, and you can port an existing number for free.