Area code 728

Area code 728 at a glance

Area code 728 is a geographic area code in Florida, in service since March 10, 2023, according to the North American Numbering Plan Administrator (NANPA). It is an overlay: 728 and 561 cover the same territory, so neighbors on the same street can have different area codes. It is in the Eastern time zone. The places with the most assigned exchanges include West Palm Beach, Delray Beach, Boca Raton, Boynton Beach, and Belle Glade. By population, its largest named places are West Palm Beach, Boca Raton, Boynton Beach, Delray Beach, and Jupiter.

Cities and towns in area code 728

728 holds 0.60% of the 11,187 central office codes assigned in Florida, the 22nd most of the state's 23 codes. 6 Census places could be matched to rate centers with 728 exchanges; the most populous are West Palm Beach (128,000), Boca Raton (102,000), Boynton Beach (83,095), and Delray Beach (70,140). Each place page lists the exact prefixes and carriers for that town.

Dialing 728 numbers

According to NANPA's dialing-plan data, local calls within 728 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits. Because local calls need the area code, business cards, signage and website copy should always show the full ten-digit number. NANPA's dialing-plan note for this code reads: "1+10 permissive dialing at service providers discretion"

Phone companies in area code 728

15 carriers hold the 67 central office codes assigned in 728. Onvoy, LLC - FL has the most, with 13 (19%). 65 of the codes (97%) are pooled, meaning the code holder shares blocks of 1,000 numbers with other carriers instead of using all 10,000 itself. The code holder is not necessarily the carrier serving a given number today, since numbers can be ported between providers.

Rate centers and towns in 728

NANPA assigns each central office code to a rate center, the local calling area that decides whether a call is local or toll. 728 has codes in 6 rate centers. Rate center names in the file are abbreviations; where one matches a Census place, the table links to that city's local-number page.

728 code assignments over time

An area code has 800 possible central office codes that start with 2 through 9, a few of which are reserved (such as N11 service codes and 555). 67 are assigned in 728, 8.4% of 800. 67 were assigned in 2020 or later.

A local 728 number on Callata

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in area code 728 is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.