CallataGuidesGet a local business phone number in West Palm Beach, FL
West Palm Beach's area codes, prefixes and carriers from NANPA records, and how to put a West Palm Beach number in front of your customers.
- Area code
- 561 / 728
- Exchanges
- 385NANPA-assigned
- Carriers
- 34
- Population
- 127,744Census 2024 est.
Area codes in West Palm Beach
With 127,744 residents in the Census 2024 estimate, West Palm Beach sits in Palm Beach County, Florida. NANPA lists 385 exchanges for its rate center across 2 area codes; 561 has the most (361, 94%). 561 is part of an overlay with 728, so a new local number in West Palm Beach may carry any of those codes depending on which have numbers available. West Palm Beach is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 561 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Phone carriers in West Palm Beach
34 carriers hold the 385 exchanges assigned to West Palm Beach's rate center. Bellsouth Telecomm INC d/b/a Southern Bell Tel & Tel has the most, with 99. 249 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in West Palm Beach can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Bellsouth Telecomm INC d/b/a Southern Bell Tel & Tel | 99 | 26% |
| Cellco Partnership d/b/a Verizon Wireless - FL | 53 | 14% |
| Omnipoint Miami E License, LLC | 53 | 14% |
| New Cingular Wireless PCS, LLC - Ga | 43 | 11% |
| Onvoy, LLC - FL | 21 | 5.5% |
| Metropcs, INC. | 17 | 4.4% |
| Paetec Itel, LLC | 14 | 3.6% |
| Spok, INC. | 14 | 3.6% |
| Teleport Communications America, LLC - FL | 9 | 2.3% |
| Bandwidth.com CLEC, LLC - FL | 9 | 2.3% |
| Comcast Ip Phone, LLC | 8 | 2.1% |
| Mcimetro Access Transmission Services LLC - FL | 8 | 2.1% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in West Palm Beach
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to West Palm Beach's rate center (WPALMBEACH). The earliest assignment date recorded in the file for these codes is 2001. 67 of the 385 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 561 | 201, 202, 204, 205, 207, 209, 214, 215, 217, 219, 220, 223, 225, 227, 228, 229, 230, 231, 232, 233, 234, 236, 238, 242, 246, 247, 248, 249, 252, 253, 254, 255, 260, 267, 268, 273, 275, 281, 282, 283, 284, 290, 291, 293, 294, 296, 298, 301, 304, 307, 308, 309, 310, 312, 313, 315, 317, 318, 319, 323, 324, 326, 328, 329, 331, 333, 335, 337, 340, 341, 345, 346, 351, 352, 355, 356, 357, 358, 360, 363, 365, 366, 370, 371, 373, 377, 379, 383, 385, 386, 387, 388, 389, 398, 402, 408, 410, 412, 420, 421, 422, 425, 429, 432, 433, 434, 437, 439, 440, 444, 446, 452, 459, 460, 461, 467, 469, 471, 472, 473, 474, 475, 478, 480, 484, 485, 486, 489, 490, 491, 493, 494, 500, 502, 506, 507, 508, 512, 513, 514, 515, 517, 524, 530, 531, 533, 534, 535, 537, 540, 541, 543, 545, 547, 548, 550, 551, 553, 554, 557, 559, 566, 567, 568, 570, 574, 578, 580, 582, 584, 585, 586, 587, 588, 593, 594, 596, 597, 598, 601, 602, 603, 604, 610, 612, 614, 615, 616, 618, 619, 621, 622, 623, 624, 625, 626, 627, 628, 629, 630, 631, 632, 633, 635, 640, 641, 642, 644, 646, 649, 650, 651, 653, 655, 656, 657, 659, 660, 662, 667, 670, 671, 675, 676, 679, 681, 682, 683, 684, 685, 686, 687, 688, 689, 691, 693, 694, 697, 698, 701 |
First 240 of 385 prefixes. Source: NANPA.
When West Palm Beach's exchanges were assigned
Assignment dates show when each block of West Palm Beach numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 65 | 33% |
| 2010s | 66 | 33% |
| 2020s | 67 | 34% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in West Palm Beach
NANPA ties every exchange to a rate center. For West Palm Beach that is WPALMBEACH, so a number from one of these exchanges reads as local to people in and around West Palm Beach.
If your business already has a West Palm Beach number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near West Palm Beach
West Palm Beach is part of the Miami-Fort Lauderdale-West Palm Beach, FL metro area, home to 6.5 million people in 2024. County Business Patterns counted 222,388 business establishments in the Miami, FL metro area in 2023, employing 2,428,299 people. The largest sectors by establishment count are professional, scientific, and technical services (40,122), health care and social assistance (26,082), and retail trade (23,737).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Law offices | 8,554 | 43,292 | 5.1 |
| Physician practices | 6,916 | 75,386 | 10.9 |
| Offices of real estate agents and brokers | 6,493 | 11,018 | 1.7 |
| Full-service restaurants | 5,621 | 131,541 | 23.4 |
| Management consulting firms | 5,144 | 20,688 | 4.0 |
| Limited-service restaurants | 4,527 | 75,815 | 16.7 |
| Insurance agencies and brokerages | 4,075 | 23,393 | 5.7 |
| Dental offices | 3,439 | 20,465 | 6.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a West Palm Beach business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in West Palm Beach, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Miami, FL metro area, 11 users on RingCentral RingEX Core come to $330.00 a month and on Ooma Office Pro $274.45, at month-to-month list prices checked September 28, 2026. On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is West Palm Beach, FL?
West Palm Beach has exchanges in 561 and 728; 561 has the most.
How many phone companies have exchanges in West Palm Beach?
34, holding 385 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing West Palm Beach business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in West Palm Beach?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 11 users come to $219.00 a month. For comparison, 11 users on RingCentral RingEX Core list at $330.00 a month (checked September 28, 2026).