Alpena, MI business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Alpena, MI micropolitan area.
- Population
- 28,9032024 est.
- Establishments
- 822CBP 2023
- Counties
- 1
- Area codes
- 1
About the Alpena, MI micropolitan area
The Alpena, MI micropolitan area covers 1 county in Michigan and had 28,903 residents in July 2024, down 0.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 833rd of the 925 metro and micropolitan areas and 755th by business establishments.
| County | Population (2024) |
|---|---|
| Alpena County, MI | 28,903 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Alpena, MI's business base
County Business Patterns counted 822 establishments in the area in 2023, employing 10,141 people in mid-March with $476.6 million in annual payroll. That is an average of 12.3 employees per establishment. 48.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (133), other services (except public administration) (104), and health care and social assistance (94).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 133 | 1,764 | $60,123,000 |
| Other Services (except Public Administration) (81) | 104 | 472 | $16,203,000 |
| Health Care and Social Assistance (62) | 94 | 2,533 | $126,671,000 |
| Manufacturing (31) | 93 | 1,817 | $112,132,000 |
| Construction (23) | 92 | 451 | $24,697,000 |
| Accommodation and Food Services (72) | 69 | 1,027 | $20,290,000 |
| Finance and Insurance (52) | 36 | 335 | $22,438,000 |
| Professional, Scientific, and Technical Services (54) | 34 | 283 | $20,274,000 |
| Wholesale Trade (42) | 33 | 426 | $24,880,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 32 | 294 | $14,663,000 |
| Transportation and Warehousing (48) | 27 | 223 | $10,522,000 |
| Real Estate and Rental and Leasing (53) | 17 | 106 | $3,417,000 |
| Information (51) | 15 | 131 | $5,682,000 |
| Arts, Entertainment, and Recreation (71) | 13 | 99 | $2,866,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 10 | 16 (high noise) | $766,000 |
| Utilities (22) | 6 | 88 | $6,580,000 |
| Educational Services (61) | 6 | 22 | $563,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 3 | 20 (high noise) | $1,805,000 |
| Management of Companies and Enterprises (55) | 3 | 29 (high noise) | $1,942,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Alpena, MI compared with the U.S.
Alpena, MI has 28.4 business establishments per 1,000 residents, 15.7% above the U.S. figure of 24.6. Establishments average 12.3 employees against 16.7 nationally, and payroll per employee is $46,993 (31.2% below the U.S. $68,342). 48.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 2.9% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 397 | 48.4% | 55.5% |
| 5–9 employees | 182 | 22.2% | 17.5% |
| 10–19 employees | 130 | 15.9% | 12.5% |
| 20–49 employees | 87 | 10.6% | 9.1% |
| 50 or more employees | 24 | 2.9% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Alpena, MI
Of the 141 industries these guides cover, 50 have a published Census count in Alpena, MI. The largest are full-service restaurants (25), limited-service restaurants (21), and residential remodelers (18). Relative to population, new single-family housing construction contractors are the most over-represented: 48.4 per 100,000 residents against 17.8 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 25 | 347 | 13.9 |
| Limited-service restaurants | 21 | 484 | 23.0 |
| Residential remodelers | 18 | 40 | 2.2 |
| Physician practices | 16 | 89 | 5.6 |
| New single-family housing construction contractors | 14 | — | — |
| General automotive repair shops | 14 | — | — |
| Dental offices | 12 | 95 | 7.9 |
| Law offices | 10 | 45 | 4.5 |
| Insurance agencies and brokerages | 9 | 57 | 6.3 |
| Plumbing, heating and air-conditioning contractors | 9 | 64 | 7.1 |
| Electrical contractors | 8 | 54 | 6.8 |
| Drinking places | 8 | — | — |
| Site preparation contractors | 7 | 16 | 2.3 |
| Landscaping services | 7 | — | — |
| Automotive body, paint and interior repair shops | 7 | 38 | 5.4 |
| Automotive parts and accessories stores | 7 | 57 | 8.1 |
| Home health care agencies | 6 | 134 | 22.3 |
| Hardware stores | 6 | 62 | 10.3 |
| Supermarkets and grocery stores | 6 | 112 | 18.7 |
| Child day care services | 6 | 42 | 7.0 |
| Medical laboratories | 5 | 5 | 1.0 |
| Agencies providing services for the elderly and persons with disabilities | 5 | 52 | 10.4 |
| General freight trucking companies (local) | 5 | 27 | 5.4 |
| Optometry practices | 4 | 36 | 9.0 |
| Pharmacies and drug stores | 4 | 71 | 17.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Alpena, MI area
The area's named cities and towns have 16 NANPA-assigned exchanges across 1 area code; 989 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 989 | 16 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Alpena, MI | 10,116 | 989 | 15 |
Phone costs for a typical Alpena, MI business
A 12-person team is the benchmark here, the rounded average establishment size in Alpena, MI. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $360.00 a month and Ooma Office Pro $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Alpena, MI
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Alpena, MI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Alpena, MI?
989, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Alpena, MI area?
822 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Alpena, MI?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 12-person team that is $239.00 a month. The same team on Ooma Office Pro lists at $299.40 a month (checked September 28, 2026).