Get a local business phone number in Dalton, PA
Dalton's area codes, prefixes and carriers from NANPA records, and how to put a Dalton number in front of your customers.
- Area code
- 272 / 570
- Exchanges
- 2NANPA-assigned
- Carriers
- 2
- Population
- 1,293Census 2024 est.
What area code is Dalton, PA?
Dalton borough is a Census place in Lackawanna County, Pennsylvania, with an estimated 1,293 residents in 2024. NANPA lists 2 exchanges for its rate center across 2 area codes; 272 has the most (1, 50%). 272 is part of an overlay with 570, so a new local number in Dalton may carry any of those codes depending on which have numbers available. Dalton is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 272 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).
Who holds Dalton phone exchanges
2 carriers hold the 2 exchanges assigned to Dalton's rate center. Onvoy, LLC - Pa has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Dalton can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Onvoy, LLC - Pa | 1 | 50% |
| Commonwealth Telephone Company LLC | 1 | 50% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Dalton phone prefixes
These are the central office codes NANPA records for Dalton. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2019. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 272 | 232 |
| 570 | 563 |
Source: NANPA utilized central office code file.
How local numbers work in Dalton
NANPA ties every exchange to a rate center. For Dalton that is DALTON, so a number from one of these exchanges reads as local to people in and around Dalton.
Keeping an existing Dalton number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 272 when you pick it.
Who does business near Dalton
Dalton is part of the Scranton--Wilkes-Barre, PA metro area, home to 574,000 people in 2024. County Business Patterns counted 13,043 business establishments in the Scranton, PA metro area in 2023, employing 238,473 people. The largest sectors by establishment count are retail trade (2,050), health care and social assistance (1,919), and other services (except public administration) (1,430).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 528 | 7,940 | 15.0 |
| Physician practices | 478 | 7,278 | 15.2 |
| Limited-service restaurants | 417 | 5,851 | 14.0 |
| Law offices | 283 | 1,228 | 4.3 |
| Landscaping services | 206 | 792 | 3.8 |
| Beauty salons | 200 | 938 | 4.7 |
| General automotive repair shops | 193 | 591 | 3.1 |
| Insurance agencies and brokerages | 191 | 759 | 4.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Dalton business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Dalton is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
An 18-person team is the benchmark here, the rounded average establishment size in the Scranton, PA metro area. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $540.00 a month and Ooma Office Pro $449.10. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Dalton, PA?
Dalton has exchanges in 272 and 570; 272 has the most.
How many phone companies have exchanges in Dalton?
2, holding 2 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Dalton business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Dalton?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).