CallataGuides

Get a local business phone number in Medina, NY

Medina's area codes, prefixes and carriers from NANPA records, and how to put a Medina number in front of your customers.

Area code
585 / 716
Exchanges
6NANPA-assigned
Carriers
5
Population
5,912Census 2024 est.

What area code is Medina, NY?

With 5,912 residents in the Census 2024 estimate, Medina sits in Orleans County, New York. NANPA lists 6 exchanges for its rate center across 2 area codes; 585 has the most (4, 67%). Medina is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 585 are dialed as seven digits and toll calls as seven digits.

Area codes with exchanges in Medina, NY
Area codeExchanges hereShareIn service sinceOverlay withTime zone
585467%2001noneEastern
716233%1947624Eastern

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Who holds Medina phone exchanges

5 carriers hold the 6 exchanges assigned to Medina's rate center. TWC Ip Enabled Services, LLC has the most, with 2. 6 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

Carriers holding exchanges in Medina, NY
Carrier (NANPA operating company)ExchangesShare
TWC Ip Enabled Services, LLC233%
Onvoy, Llc- NY117%
Mcimetro Access Transmission Services LLC - NY117%
Verizon New York, INC.117%
Paetec Itel, LLC117%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Medina phone prefixes

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Medina. The earliest assignment date recorded in the file for these codes is 2018. 1 of the 6 were assigned in 2020 or later.

Prefixes assigned in Medina, NY
Area codePrefixes (NXX)
585318, 560, 725, 798
716318, 798

Source: NANPA utilized central office code file.

When Medina's exchanges were assigned

The table groups Medina's exchanges by the decade NANPA recorded them as assigned.

Medina, NY: exchanges by decade assigned
Decade assignedExchangesShare
2010s150%
2020s150%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

How local numbers work in Medina

NANPA ties every exchange to a rate center. For Medina that is MEDINA, so a number from one of these exchanges reads as local to people in and around Medina.

Keeping an existing Medina number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 585 when you pick it.

Who does business near Medina

Medina is part of the Rochester, NY metro area, home to 1.1 million people in 2024. County Business Patterns counted 23,916 business establishments in the Rochester, NY metro area in 2023, employing 436,732 people. The largest sectors by establishment count are retail trade (3,224), health care and social assistance (2,608), and construction (2,573).

Selected industries in the Rochester, NY metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants85214,77317.3
Full-service restaurants80214,79918.5
Residential remodelers5741,7223.0
Landscaping services4716,44513.7
Dental offices3743,1558.4
Law offices3742,9387.9
General automotive repair shops3471,5354.4
Insurance agencies and brokerages3452,2096.4

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Setting up a Medina business line

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Medina is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Rochester, NY metro area, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for an 18-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$359.00$4,308.00
Quo (Starter)$19.00 per user$342.00$4,104.00
Nextiva (Core)$23.00 per user$414.00$4,968.00
Ooma (Office Pro)$24.95 per user$449.10$5,389.20
Dialpad (Standard)$27.00 per user$486.00$5,832.00
RingCentral (RingEX Core)$30.00 per user$540.00$6,480.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Medina, NY?

Medina has exchanges in 585 and 716; 585 has the most.

How many phone companies have exchanges in Medina?

5, holding 6 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Medina business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Medina?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).