Get a local business phone number in Henrietta, NY
Henrietta's area code, prefixes and carriers from NANPA records, and how to put a Henrietta number in front of your customers.
- Area code
- 585
- Exchanges
- 12NANPA-assigned
- Carriers
- 9
- Population
- 49,450Census 2024 est.
What area code is Henrietta, NY?
Henrietta town is a Census town in Monroe County, New York, with an estimated 49,450 residents in 2024. All 12 exchanges NANPA lists for its rate center are in area code 585. Henrietta is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 585 are dialed as seven digits and toll calls as seven digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 585 | 12 | 100% | 2001 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Henrietta phone exchanges
9 carriers hold the 12 exchanges assigned to Henrietta's rate center. Frontier Telephone of Rochester, INC. has the most, with 4. 10 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Frontier Telephone of Rochester, INC. | 4 | 33% |
| Mcimetro Access Transmission Services LLC - NY | 1 | 8.3% |
| TWC Ip Enabled Services, LLC | 1 | 8.3% |
| New Cingular Wireless PCS, LLC - DC | 1 | 8.3% |
| Paetec Itel, LLC | 1 | 8.3% |
| Level 3 Telecom of New York, LP - NY | 1 | 8.3% |
| Onvoy, Llc- NY | 1 | 8.3% |
| Onvoy Spectrum, LLC | 1 | 8.3% |
| Ton80 Communications, LLC | 1 | 8.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Henrietta phone prefixes
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Henrietta. The earliest assignment date recorded in the file for these codes is 2007. 3 of the 12 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 585 | 321, 334, 358, 359, 404, 439, 444, 486, 487, 601, 791, 832 |
Source: NANPA utilized central office code file.
When Henrietta's exchanges were assigned
The table groups Henrietta's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 14% |
| 2010s | 3 | 43% |
| 2020s | 3 | 43% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Henrietta
What a caller sees as "local" is the area code plus prefix. In Henrietta, those come from the HENRIETTA rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 585 numbers available change over time; porting an existing number is free.
Who does business near Henrietta
Henrietta is part of the Rochester, NY metro area, home to 1.1 million people in 2024. County Business Patterns counted 23,916 business establishments in the Rochester, NY metro area in 2023, employing 436,732 people. The largest sectors by establishment count are retail trade (3,224), health care and social assistance (2,608), and construction (2,573).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 852 | 14,773 | 17.3 |
| Full-service restaurants | 802 | 14,799 | 18.5 |
| Residential remodelers | 574 | 1,722 | 3.0 |
| Landscaping services | 471 | 6,445 | 13.7 |
| Dental offices | 374 | 3,155 | 8.4 |
| Law offices | 374 | 2,938 | 7.9 |
| General automotive repair shops | 347 | 1,535 | 4.4 |
| Insurance agencies and brokerages | 345 | 2,209 | 6.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Henrietta business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Henrietta is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 18 users, the rounded average establishment size in the Rochester, NY metro area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Henrietta, NY?
585. All exchanges NANPA lists for Henrietta are in 585.
How many phone companies have exchanges in Henrietta?
9, holding 12 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Henrietta business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Henrietta?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).